Customer Experience Consultant

6 months ago

Cambridge, Australia Veolia Environmental Services Full time

**The Opportunity**:
Veolia ANZ is seeking a Customer Experience Consultant to join our team based in Cambridge 7170. As the Customer Experience Consultant, you will play a crucial role in providing outstanding support and resolving a wide range of queries for our customers.

If you are someone with a strong background in customer service with excellent communication skills we want to hear from you

**What's on offer**:

- **
Flexible working and hours | On site parking**:

- ** Training & development | On-the-job coaching | Supportive team environment**:

- ** Attractive remuneration package | Annual performance bonus | Wellbeing support**:

- ** A close knit team environment that prioritises inclusion and collaboration**:

- ** Opportunity to collaborate with and learn from a variety of departments across the business**

**What you'll be responsible for**:

- Maintain excellent relationships with internal and external customers and stakeholders
- Confirming and managing customer bookings
- Manage a variety of customer queries including; operations, quotations, subcontracting, price increases, complaints

**What you'll need to be successful**:

- Experience within a call centre environment desired but not essential
- A positive, can do attitude with a strong focus on customer service
- Ability to work in a fast-paced, high-pressure work environment with rapidly changing priorities

**A Veolia Career**:
All of our employees are entitled to:

- Employee share plan
- Annual salary review with bonus
- Support to pursue educational and development opportunities
- Access to endless career options and pathways, Veolia promotes from within
- Employee Assistance Program (EAP)
- Bupa health insurance discount
- Corporate Discounts
- Fitness Passport
- Volunteer Opportunities
- Salary sacrificing (i.e. super, novated leases)

We are a Circle Back Initiative Employer and commit to respond to every applicant.

Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you’ll have the opportunity to build your career, and a more sustainable world.

Veolia welcomes applicants from all genders, identities, and cultural backgrounds to apply.

Don't meet every single requirement? You don't need to. Veolia is building a diverse and inclusive workplace that fosters innovation. If you're interested in this role, we would love to hear from you, even if your past experiences don't perfectly align with the skills we've listed.

  • Customer Experience Consultant

    6 months ago

    Cambridge, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking a Customer Experience Consultant to join our team based in Cambridge 7170. As the Customer Experience Consultant, you will play a crucial role in providing outstanding support and resolving a wide range of queries for our customers. If you are someone with a strong background in customer service with excellent...

  • Customer Experience Consultant

    7 months ago

    Cambridge, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking a Customer Experience Consultant to join our team based in Cambridge 7170. As the Customer Experience Consultant, you will play a crucial role in providing outstanding support and resolving a wide range of queries for our customers. If you are someone with a strong background in customer service with excellent...

  • Customer Experience Consultant

    6 months ago

    Cambridge, Australia Veolia Environmental Services Full time

    **The Opportunity**: - Previous customer service experience highly desirable - Collaborative team environment with ongoing training and development - Phone based customer service role in a fast paced environment - Permanent full time opportunity with flexible hours at our Cambridge location Veolia ANZ is seeking a Customer Experience Consultant to join our...

  • Customer Experience Consultant

    2 months ago

    Cambridge, Australia Veolia Full time

    The OpportunityWe are seeking a Customer Experience Consultant to join our Frontline team in Cambridge on a full-time permanent basis. As the CX Frontline Consultant, you will be the first point of contact for our Waste customers, handling a high volume of phone calls and email cases while providing exceptional customer service. What's on offer Training &...

  • Customer Experience Consultant

    2 months ago

    Cambridge, Australia Veolia Environmental Services Full time

    **The Opportunity**: **What's on offer**: - ** Training & development | On-the-job coaching | Supportive team environment**: - ** Attractive remuneration package | Annual performance bonus**: - ** A close knit team environment that prioritises inclusion and collaboration**: - ** Opportunity to collaborate with and learn from a variety of departments...

  • Customer Experience Professional

    4 weeks ago

    Cambridge, Australia Veolia Full time

    We are seeking a Frontline Consultant to join our team in Cambridge on a full-time permanent basis.As the CX Frontline Consultant, you will be the first point of contact for our Waste customers, handling a high volume of phone calls and email cases while providing exceptional customer service. You will manage incoming customer inquiries via phone and email...

  • Customer Experience Service Provider

    2 weeks ago

    Cambridge, Australia Veolia Full time

    Job OpportunityWe are seeking a Customer Experience Consultant to join our Frontline team in Cambridge on a full-time permanent basis. As the CX Frontline Consultant, you will be the first point of contact for our Waste customers, handling a high volume of phone calls and email cases while providing exceptional customer service.About the RoleThis is an...

  • Customer Experience Ambassador

    4 weeks ago

    Cambridge, Australia Avis Full time

    Embark on a rewarding career with Avis Budget Group, where you'll play a vital role in delivering exceptional customer experiences. We're seeking a motivated and energetic individual to join our team as a Customer Service Representative.About the RoleIn this dynamic position, you will be the face of our brand, interacting with customers at the rental counter...

  • Customer Experience Specialist

    4 weeks ago

    Cambridge, Australia Avis Full time

    About the RoleWe are seeking a highly motivated Customer Service Representative to join our team in Cambridge, Tasmania, Australia.Job SummaryThis is a fantastic opportunity to work with a global leader in the transportation industry. As a Customer Service Representative, you will be the face of our brand, interacting with customers at the rental counter,...

  • Customer Service Representative

    1 month ago

    Cambridge, Australia Veolia Full time

    The OpportunityWe are seeking a Customer Service Representative to join our team in Cambridge on a full-time permanent basis. As a Frontline Support Consultant, you will be the first point of contact for our customers, handling a high volume of inquiries and providing exceptional service.Key ResponsibilitiesManage incoming customer inquiries via phone and...

  • Aquaculture Customer Experience Specialist

    4 weeks ago

    Cambridge Park, Australia Recruit Shop Full time

    Aquaculture Industry RoleLooking for a rewarding career in aquaculture? Our client is seeking an experienced customer support specialist to join their innovative team as a Digital Customer Support Representative.About The OpportunityThis role involves providing top-tier support via phone, email, and chat, assisting with setup and troubleshooting. You'll also...

  • Customer Service Ambassador

    3 weeks ago

    Cambridge, Australia Avis Full time

    About the RoleAs a key representative of Avis Budget Group, you will be the face of our brand, interacting with customers at the rental counter while marketing products and services, completing rental bookings, and responding to general customer inquiries.Your Key Responsibilities:Establish strong relationships with customers by actively listening to their...

  • Customer Service Representative

    1 month ago

    Cambridge, Australia Avis Full time

    Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We’ll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.Both Casual and Fulltime positions are availableFull...

  • Customer Support Sales Representative

    6 months ago

    Cambridge, Australia Komatsu Full time

    **The Opportunity**: Do to an internal promotion, we seek an experienced Customer Support Sales Representative to cultivate relationships with existing customers and explore new opportunities, ensuring the most suitable Komatsu product or service is tailored to their needs. This is a vital role involving sales, customer support, relationship building and...

  • Customer Service Team Member

    3 weeks ago

    Cambridge, Australia Avis Full time

    We are seeking passionate, driven individuals to join our team as a Customer Service Representative.About the RoleAs a key member of our customer-facing team, you will interact with customers at the rental counter, promoting products and services while completing bookings and responding to inquiries.Main Responsibilities:Establish strong relationships with...

  • Customer Service Representative

    1 week ago

    Cambridge, Australia Avis Budget Group Full time

    About the RoleAs a key member of our team, you will be the face of Avis Budget Group, interacting with customers at the rental counter while marketing products and services. Your primary goal is to provide exceptional customer service by understanding their car rental needs and recommending suitable solutions.Key Responsibilities:Establish strong...

  • Experienced Performers Wanted for Authentic Santa and Elf Experience

    2 weeks ago

    Cambridge, Australia uWorkin Full time

    We're seeking talented performers to join our team at The Real Santa, a renowned Christmas Entertainment agency in Australia. Our company has earned the prestigious title of Christmas Entertainment Agency (Australia) of the year 2022-2024 by Luxlife Hospitality awards.About the RoleAs a performer, you'll bring to life the magic of Santa and his elf,...

  • Customer Service Representative

    4 weeks ago

    Cambridge, Australia Avis Full time

    At Avis Budget Group, we are now seeking passionate and motivated individuals to join our team as a Customer Service Representative in Tasmania, Australia.We offer an hourly rate of AU$25.50, plus loadings and commission incentives, making this a competitive salary for the role.About the JobAs the face of our brand, you will interact with customers at the...

  • Operations Management Coordinator

    4 weeks ago

    Cambridge, Australia Cleanaway Full time

    About CleanawayCleanaway is a high growth, ASX listed organisation with over 7500 employees. We are Australia's largest company in the waste management sector, providing essential services to millions of customers and communities nationally.Our VisionWe transform waste into resources and renewable energy. When you start to think of waste as a resource, it...

  • Business Traineeship

    6 months ago

    Cambridge, Australia Work & Training Full time

    **Certificate III Business in a medical environment** Keen to study and expand your skills? A Business Traineeship could be the way to go! Business traineeships give you real life experience and the opportunity to gain a nationally recognised qualification - all while being paid! **These traineeships can include a variety of roles within the business...