Hospitality Service Coordinator
7 days ago
About the Role
Bupa Aged Care Waratah is a leading provider of aged care services, delivering high-quality care to residents in a safe and supportive environment. We are seeking a skilled Hospitality Service Coordinator to join our team, responsible for delivering exceptional customer experiences and ensuring the highest standards of service excellence.
Key Responsibilities
- Maintain a clean and safe environment, adhering to legislated workplace health and safety standards
- Complete accurate and timely documentation and reporting
- Respond to resident queries and requests in a professional and courteous manner
- Assist with food preparation, meal service, and cleaning duties
- Perform laundry duties, including loading washers and dryers, sorting linen, and ironing
- Contribute to a positive and respectful team culture, promoting a sense of community and belonging among residents and staff
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with residents, staff, and external partners
- Previous experience in a customer-facing role, preferably in a healthcare or hospitality setting
- Flexibility to work a variety of shifts, including weekends and public holidays
- Understanding of work health and safety practices and the ability to work independently
What We Offer
Bupa Aged Care Waratah is committed to providing a safe and inclusive workplace, where our team members feel valued and supported. We offer a range of benefits, including competitive pay, opportunities for professional development, and a comprehensive employee assistance program.
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