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Hospitality Service Coordinator

2 months ago


Newcastle, New South Wales, Australia Bupaoptical Full time

About the Role

Bupa Aged Care Waratah is a leading provider of aged care services, offering a range of care options including residential, respite, and specialized dementia care. We are seeking a highly skilled and compassionate Hospitality Service Coordinator to join our team.

Key Responsibilities

  • Maintain high standards of workplace health and safety, quality, and hygiene in the hospitality function.
  • Complete required documentation and reporting to ensure compliance with regulatory requirements.
  • Provide exceptional customer service to residents, responding to their queries and requests in a timely and professional manner.
  • Assist with laundry duties, including loading washers and dryers, sorting linen, hanging, folding, wrapping, or ironing linen.
  • Support catering and food services, including assisting with basic food preparation, providing meals and snacks, clearing dining areas, and dishwashing.
  • Conduct general cleaning duties, including mopping, vacuuming, and waste collection in residents' rooms, bathrooms, communal, and living areas.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with residents, staff, and external partners.
  • Previous experience in cleaning or catering is preferred but not essential.
  • Flexibility to work a variety of shifts throughout the week, including evenings and weekends.
  • Understanding of work health, safety, and hygiene practices, with the ability to work independently and as part of a team.

About Bupa

Bupa is a global healthcare company that provides a range of health and care services to individuals and communities. We are committed to creating a safe and inclusive workplace where our team members feel valued and supported.