Hotel Security Officer

1 month ago


Cairns City, Queensland, Australia Shangri-La Cairns Full time

Shangri-La, The Marina, Cairns is a luxury five-star hotel located in the heart of Cairns.

We are seeking an experienced Hotel Security Officer to join our overnight team. As a Hotel Security Officer, you will be responsible for carrying out security patrols, assisting with guest car parking and baggage handling, and attending to guest needs during your scheduled hours of work.

The ideal candidate will have proven experience in a security role, a valid Queensland Security License, and current C Class Drivers License. You will also possess excellent communication and interpersonal skills, as well as a high level of problem-solving ability.

In return, we offer a competitive salary and management bonus scheme, excellent staff benefits including car parking, dry cleaning allowance, generous accommodation benefits, and F&B discounts across the group. You will also have access to our Shangri-La Academy, which offers lifelong development programs.

Key Responsibilities:

  • Carry out security patrols of the hotel, pier complex, and perimeter
  • Assist with guest car parking and baggage handling
  • Attend to guest needs during scheduled hours of work
  • Maintain accurate incident reporting and investigation records

Requirements:

  • Proven experience in a security role
  • Valid Queensland Security License
  • Current C Class Drivers License
  • Excellent communication and interpersonal skills
  • High level of problem-solving ability

Estimated Salary: $60,000 - $80,000 per annum



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