Security Officer

4 weeks ago


Cairns City, Queensland, Australia Shangri-La Cairns Full time
Job Overview

We are seeking an experienced Security Officer to join our overnight team in the Front Office Department at Shangri-La The Marina, Cairns. As a key member of our security team, you will be responsible for ensuring the safety and comfort of our guests at all hours.

About the Role

The successful candidate will have proven experience as a Security Officer, with a valid Queensland Security License. They will be available to work from 11 pm to 7 am, including weekends and public holidays. A current C Class driver's license and current First Aid qualifications are also essential requirements.

A strong understanding of fire panels and emergency response procedures is highly desirable, as is previous experience in a hotel environment. However, relevant experience will be considered. Strong communication and interpersonal skills are also required, as well as exceptional attention to detail and problem-solving skills.

Key Responsibilities
  • Carry out security patrols of the hotel, pier complex, and hotel perimeter, ensuring the safety and security of all guests and staff.
  • Assist with guest car parking, baggage handling, and other front desk tasks during your shift.
  • Attend to guest needs and requests, providing exceptional service throughout the night.
  • Respond to security incidents, fire panels, and emergency events, and assist with incident reporting and investigations.
Benefits
  • A competitive salary: $70,000 - $90,000 per annum, depending on experience.
  • Excellent staff benefits, including car parking, dry cleaning allowance, and generous accommodation benefits across the Shangri-La group.
  • Duty meals provided in a fully maintained staff canteen.
  • Opportunities for professional development through the Shangri-La Academy, offering lifelong learning programs.
Location

Shangri-La The Marina, Cairns is a luxury five-star hotel nestled along the stunning Cairns waterfront, overlooking Marlin Marina and Trinity Inlet.



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