Medical Liaison Officer
2 weeks ago
As a Medical Liaison Officer at Healius, you will act as a bridge between our business and healthcare professionals. Your primary responsibility will be to deliver revenue growth and promote our pathology services to local referrers through strategic marketing and sales initiatives.
Key Responsibilities:
- Manage and develop current referrer relationships to ensure ongoing business growth
- Act as the first point of contact for referrer matters with a customer-focused attitude
- Resolve and/or escalate referrer issues or complaints as they arise
- Develop and execute a comprehensive territory plan to deliver revenue growth
- Identify new customer opportunities and develop relationships to gain new referrers
- Increase referrer base in line with predefined KPIs
- Maintain ongoing competitor and market analysis
Requirements:
- Current driver's license is essential
- Qualification in a Health Science, Business, Sales, or Medical Terminology is desirable but not essential
- Recent graduate or industry background is desirable but not essential
- Demonstrated sales experience with a history of achieving sales targets, preferably in healthcare is desirable but not essential
- Proficient computer literacy in applications such as Microsoft Office (Word, PowerPoint, and Excel) and CRM tools (Salesforce) is desirable but not essential
- Excellent written and verbal communication skills is essential
- Commitment to delivering exceptional customer service to referring practitioners is essential
- Strong organisational and time management skills is essential
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