Medical Liaison Officer
1 week ago
We are seeking a highly skilled Medical Liaison Officer to join our team at Healius Ltd.
About the Role
The Medical Liaison Officer will act as the bridge between our business and healthcare professionals, responsible for delivering revenue growth and promoting our services to a defined area of local referrers.
Key Responsibilities
- Manage and develop current referrer relationships, whilst delivering on current marketing strategies
- Act as the first point of contact for referrer matters with a customer-focused attitude
- Resolve and/or escalate referrer issues or complaints as they arise
- Develop and execute a comprehensive territory plan and deliver revenue on growth strategies
- Increase revenue to assigned territory in line with the budget expectations
- Identify new customer opportunities and develop relationships to gain new referrers
- Maintain ongoing competitor and market analysis
Requirements
- Current Drivers Licence is essential
- Qualification in a Health Science, Business, Sales, or Medical Terminology is desirable but not essential
- Recent graduate or industry background is desirable but not essential
- Demonstrated sales experience with a history of achieving sales targets, preferably in healthcare is desirable but not essential
- Proficient computer literacy in applications such as Microsoft Office (Word, PowerPoint, and Excel) and CRM tools (Salesforce) is desirable but not essential
- Excellent written and verbal communication skills is essential
- Commitment to delivering exceptional customer service to referring practitioners is essential
- Strong organisational and time management skills is essential
Benefits and Wellbeing
As part of working for Healius Ltd., you will have access to a range of benefits including:
· A marketplace of exclusive discounts and vouchers from leading Australian and online retailers
· Corporate health insurance discounts, banking benefits and novated leasing consultations.
· An e-learning platform with access to a library of courses and learning paths.
· An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
· Fitness Passport – access fitness centres across Australia at a subsidised rate
· Career growth opportunities across the national Healius network
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