Marketing Technology Program Manager

2 weeks ago

Sydney, New South Wales, Australia Legal Aid NSW Full time

Job Summary

The Sydney Opera House is seeking a highly skilled Marketing Technology Program Manager to lead the planning and delivery of marketing technology projects. This is a full-time, temporary position for 7 months to cover parental leave.

Key Responsibilities

  • Develop and implement a marketing technology roadmap aligned with the Opera House's business priorities.
  • Lead a project team to deliver marketing technology projects, ensuring effective coordination of multiple work streams.
  • Leverage the Opera House's project and change management frameworks to mitigate risks to the projects.
  • Embodies the organisation's values, uniting the project teams and program stakeholders into one team, striving for the best.

Requirements

  • At least eight years' experience as a technical specialist or technical project manager, working with marketing technology, databases, customer data, and web services.
  • At least five years' experience overseeing the strategy or architecture for customer-facing technology in a business of similar size and complexity.
  • Demonstrated experience working with a wide range of marketing technologies, including systems for web content management, CRM, DAM, marketing automation, ticketing, and business intelligence.
  • Demonstrated experience collecting and translating business requirements and objectives into technical specifications, and then implementing systems to meet those specifications.
  • Demonstrated experience in at least one of the following: user experience design, user interface design, customer experience, or design thinking.
  • Strong stakeholder management skills, including experience working with senior leaders and vendors.
  • Advanced communication skills, including an ability to translate technical concepts for a lay audience.
  • Experience making technical decisions from a whole-of-business perspective.
  • Ability to work efficiently under pressure and prioritise work.
  • Flexibility and a commitment to continuous improvement.

What We Offer

  • A base salary of $140,441 per annum, plus 10.5% superannuation contributions.
  • Flexible working arrangements.
  • 5-week's annual leave.
  • Access to a range of internal and external professional development programs and staff engagement initiatives.
  • Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (aka 'SEALs') and more.
  • Fitness Passport & complimentary wellbeing programs including Pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives.
  • Working for an organisation with a 6 Star Green Star Performance Rating from the Green Building Council of Australia (GBCA).
  • Working for an organisation who has committed to.

How to Apply

Applicants are asked to please create a profile at and include the following documents with their applications:

An up-to-date resume (of no more than five pages).

A cover letter, addressing suitability for the role (of no more than one page).

In addition, applicants will be prompted to answer the two following targeted questions in the online application platform.

1. Please detail your previous experience in managing a digital delivery team with responsibilities for website product management.

2. Where possible, please detail your experience in providing support for CRM functions within an organisation.

Please note, only applicants who apply online and include the requested documentation will be considered for this position, unless otherwise discussed.

To be eligible to apply for this position, applicants must have existing Australian work rights.

Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment.

Applications will not be accepted from recruitment agencies.

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