RACV Financial Services Officer
2 weeks ago
About RACV Finance
">- RACV Finance offers a wide range of finance options to help our customers achieve their dreams faster. Working with us, you will join a dynamic, fast-paced and fun team that prides itself on providing a high level of service to our customers.
We champion diversity, work inclusively, and believe every new voice brings brilliant new ideas.
As the Administration Support Officer, reporting to the Payment Support and Admin Team Leader, you will be an active participant in the day-to-day operations of the Finance team. Your key responsibilities will be:
- Banking reconciliations, including processing of manual electronic funds transfers via NAB Connect.
- Accounts payable & receivable duties
- Assisting our members/debtors through various channels (inbound calls and email requests)
- Daily reporting and file management
- Dispute resolution – first line response
This role is perfect for individuals who are comfortable working in a fast-paced environment, have a strong customer service focus, and a genuine willingness to establish and maintain effective working relationships across the organisation.
You will need to have an attention to detail, a positive mindset, and a passion for achieving success in a team environment. Ideally, you will have a solid work ethic, productivity targets met, great verbal and written communications skills, and be a team player.
We offer a competitive salary between AU$60,000 - AU$80,000 per annum, depending on experience, plus discounts on selected RACV products. You will also enjoy hybrid working arrangements, a supportive company culture, extensive and ongoing training, and exclusive staff discounts on accommodation at all RACV Resorts. Additionally, you can expect free secure onsite staff carparking and a fully equipped staff gym.
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