Customer Service Ambassador

3 weeks ago


Sydney, New South Wales, Australia Scape Full time
About Scape

Scape is a leading provider of student accommodation in Australia, dedicated to creating a unique and amazing experience for students. With a capacity to provide a home to 17,000 students, we strive to create a safe and inclusive environment that respects and values diversity.

Job Summary

We are seeking a passionate Customer Service Representative to join our team in Sydney. As a key member of our community, you will be responsible for delivering top-notch service and support to our residents and visitors. If you have exceptional communication and organizational skills, a knack for problem-solving, and a passion for delivering outstanding customer experiences, we want to hear from you.

Key Responsibilities
  • Provide exceptional customer service and support to residents and visitors
  • Resolve issues and concerns in a timely and professional manner
  • Collaborate with the community team to create a positive and inclusive environment
  • Communicate effectively with residents, visitors, and internal stakeholders
  • Contribute to the development and implementation of community programs and initiatives
What We Offer
  • Annual flu vaccinations and skin checks
  • Insurance discounts up to 10% with top providers
  • A month dedicated to your well-being and health
  • Passionate work environment that inspires and energizes
  • Birthday leave
  • Generous referral bonuses
  • EAP, Sonder & Duress support
About the Role

This is a great opportunity to join a growing business that values diversity and inclusivity. If you are passionate about delivering exceptional customer service and creating a positive community experience, we encourage you to apply.



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