Customer Experience Ambassador

6 days ago

Sydney, New South Wales, Australia dusk Full time

As a Customer Experience Ambassador at dusk, you will be the face of our brand, delivering exceptional customer service and creating a warm, inviting atmosphere in our stores. Your passion for candles and homeware will shine through in every interaction, making our customers feel valued and appreciated.

Key Responsibilities:

  • Provide outstanding customer service, ensuring every customer leaves our store feeling satisfied and delighted.
  • Work closely with colleagues to achieve key performance indicators (KPIs) and drive store success.
  • Develop and maintain a deep understanding of our products, sharing your knowledge with customers to help them make informed purchasing decisions.
  • Contribute to visual merchandising efforts, creating an engaging and inspiring store environment that showcases our products in the best possible light.
  • Collaborate with the team to maintain a clean, organized, and visually appealing store.

About You:

  • You have a genuine passion for delivering exceptional customer experiences and creating memorable interactions.
  • You are a team player who thrives in a fast-paced environment and is committed to supporting your colleagues.
  • You are eager to learn and grow, with a willingness to take on new challenges and responsibilities.
  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.

Benefits:

  • Enjoy a generous team member discount on our range of candles and homewares.
  • Participate in our monthly bonus program, rewarding your hard work and dedication.
  • Benefit from ongoing training and development opportunities, helping you grow and succeed in your role.
  • Be part of a supportive and inclusive team environment, where your contributions are valued and recognized.

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