Customer Service Ambassador

5 days ago

Sydney, New South Wales, Australia sharonbennie Full time

About the Role

We are seeking a highly skilled and experienced Customer Service Ambassador to join our team at Sharon Bennie. As a Customer Service Ambassador, you will be responsible for ensuring the office is maintained to the highest standards and conducting daily walkthroughs to identify areas for improvement and maintenance.

About You

We are looking for someone with a proven track record in servicing clients, objection handling and negotiation. You will be proficient in Microsoft Word, Excel and PowerPoint and have good verbal and written communication skills. You will also take pride in your presentation and have a keen eye for detail.

What We Offer

We offer a competitive remuneration package, career progression opportunities, and a stunning workplace environment that fosters collaboration and interactions with others from a diverse background of cultures. You will also have the opportunity to work with various teams across regional locations.

Key Responsibilities

  • Ensure the office is maintained to the highest standards
  • Conduct daily walkthroughs of the office to identify areas for improvement and maintenance
  • Conduct office tours and upsell space to prospective members according to their needs
  • Support members' move-in and move-out schedules to minimise issues
  • Ensure a warm welcome and fond farewell for all members and visitors to the office
  • Support the Centre Manager in making strategic decisions regarding the operational and sales performance of the office
  • Support with developing best practices & improvements to benefit efficiency and member experience
  • Develop strong relationships with members
  • Assist with events held in the office including breakfasts, training and networking

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