Luxury Sales Ambassador

3 days ago


Sydney, New South Wales, Australia Mulberry England Full time

Luxury Sales Ambassador

At Mulberry, we're seeking a highly skilled and energetic Sales Associate to join our high-performing team in QVB, Sydney. This part-time role offers a unique opportunity to provide exceptional customer service experiences, drive sales, and build strong relationships with our core luxury consumer.

About the Role

We're looking for a sales professional who can consistently strive to overachieve in set sales budgets and KPIs, use product knowledge to maximise sales, and engage with our customers to build a strong CRM network. As an ambassador for the Mulberry brand, you'll demonstrate passion in all aspects of your role and ensure VM presentation standards meet company requirements.

Key Responsibilities

- Provide every customer with an exceptional customer service experience- Consistently strive to overachieve in set sales budgets and KPIs- Use product knowledge to maximise and drive sales- Engage, develop and maintain key relationships with the core luxury consumer whilst building a strong CRM network- Are ambassadors for the Mulberry brand and demonstrate passion in all aspects of their role- Ensure VM presentation standards meet company requirements and reflect the brand

Benefits and Perks

- Significant weekly commission- Generous seasonal merchandise allowance- Additional generous incentives- Career development and advancement opportunities- High profile luxury store environment

Requirements

- Experience working in a customer-focused environment- Demonstrated sales abilities- Exceptional communication and interpersonal skills- Demonstrates initiative- Ability to follow direction
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