APS3 National Police Checking Service, Support Professional, Canberra

12 hours ago


Canberra, ACT, Australia ACIC Full time
About the Role

We are seeking a highly skilled and detail-oriented individual to join our team as a National Police Checking Service (NPCS) Support Officer in Canberra. This casual/intermittent opportunity allows for flexible working arrangements and is an excellent chance to contribute to the processing of criminal history checks.

The successful candidate will manage secondary clearance activities, resolving identity issues and making match decisions using strategic and analytical thinking. They will also be responsible for responding to customer inquiries and preparing basic reports.

Responsibilities
  • Manage secondary clearance activities to resolve identity issues and make match decisions
  • Use strategic and analytical thinking to process criminal history checks
  • Respond to customer inquiries and prepare basic reports
Requirements
  • Demonstrated attention to detail and accuracy in work with good organisational skills
  • Ability to work autonomously with minimal supervision on repetitive tasks
  • Strong analytical assessment skills to analyse information and make accurate decisions
  • Able to maintain confidentiality when handling sensitive data
  • Excellent communication and customer service skills
About Us

The Australian Criminal Intelligence Commission (ACIC) is a diverse and inclusive organisation committed to serving the community. We value diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, neurodiverse, mature-aged employees, and carers.

We offer a competitive hourly rate of $43.26 plus superannuation, reflecting the skills and qualifications required for this role. If you are passionate about contributing to public safety and have the necessary skills and experience, we encourage you to apply.



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