APS3 National Police Checking Service, Support Professional, Canberra

2 days ago


Canberra, ACT, Australia ACIC Full time

The Australian Criminal Intelligence Commission (ACIC) is seeking talented individuals to join its dynamic team as National Police Checking Service Support Officers. As a key member of our team, you will play a vital role in ensuring the timely processing of criminal history checks.

Working collaboratively with your colleagues, you will be responsible for resolving identity discrepancies and making match decisions. Your attention to detail, organisational skills, and ability to prioritise tasks will ensure that you meet deadlines and deliver high-quality results.

We are committed to creating a diverse and inclusive work environment, where all employees feel valued and supported. Our employees enjoy flexible working arrangements, including casual/intermittent or flexible hours, which allow them to achieve a better work-life balance.

In this role, you will have the opportunity to develop your skills and knowledge in areas such as data analysis, problem-solving, and communication. You will also be able to contribute to the development of processes and procedures that promote efficiency and effectiveness within our team.

We offer a competitive salary package, including an hourly rate equivalent to an ACIC APS level 3, plus superannuation. This compensation reflects the value we place on our employees' contributions to our organisation.

To succeed in this role, you will need to possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. You must also be able to work independently and as part of a team, using your initiative and discretion to make sound judgments.

As a support officer, you will be required to maintain accurate records and provide excellent customer service to our stakeholders. If you are passionate about working in a fast-paced environment and are committed to delivering exceptional results, we encourage you to apply for this exciting opportunity.

For more information about this role, please visit our website. We look forward to hearing from you.



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