Police Support Assistant

3 weeks ago


Canberra, ACT, Australia ACIC Full time

The Australian Criminal Intelligence Commission (ACIC) is a dynamic and vibrant organization that serves the community by providing high-quality intelligence to support law enforcement agencies.

We are seeking a highly skilled and motivated individual to join our team as a National Police Checking Service Support Officer. This role is an excellent opportunity for someone who is passionate about working in a dynamic environment and making a positive impact on the community.

In this role, you will be responsible for managing secondary clearance activities, which involve resolving the identity of individuals who have matched against national police records in National Policing Information (NPI) Systems. You will work closely with a dynamic team to achieve key performance indicators (KPIs) and make match decisions using strategic and analytical thinking.

To be successful in this role, you will need to possess excellent communication and organizational skills, including the ability to prioritize tasks and meet deadlines. You will also require sound computer literacy skills and the ability to work across multiple IT platforms, including the Microsoft Office suite of programs.

This is a casual employment opportunity, which offers flexible and intermittent working arrangements. The hourly rate for this role is equivalent to an ACIC APS level 3, plus loading and superannuation. We offer a supportive and inclusive work environment, with opportunities for professional development and growth.

As a successful candidate, you will demonstrate a high level of attention to detail and accuracy in your work, with good organizational skills and the ability to prioritize tasks to meet deadlines and KPIs set by senior management. You will also have the ability to use strategic and analytical assessment to analyze all available information and make accurate decisions.

We value diversity and inclusion and welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, neurodiverse, mature-aged employees, and carers.



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