Senior Administrator
4 weeks ago
We are seeking a highly skilled and experienced Senior Administrator to join our team at Box Hill Institute. As a key member of our administration team, you will be responsible for coordinating a broad range of administrative support and processes to ensure effective and efficient student, administration and financial services, reporting and operations within the Microcredentials, ACFE, Reconnect and LN (Literacy and Numeracy) division in the Foundation Education College (FEC).
Key Responsibilities:
- Manage student administration functions to enable the effective delivery of programs within the Foundation Education College.
- Maintain productive relationships with employers, industries, governments, and relevant agencies to ensure achievement of quality outcomes for all students.
- Coordinate administrative support and processes to ensure effective and efficient student, administration and financial services, reporting and operations.
About You:
- Demonstrated experience within a similar role.
- Ability to guide and support team members in achieving outcomes and shared goals.
- Demonstrated understanding of the range of programs provided at Box Hill Institute and awareness of prerequisites necessary to enter various programs.
- Demonstrated experience in confidently and courteously liaising with people at all levels, with a commitment to providing a high level of customer care and client satisfaction.
- Proven ability to establish and maintain productive working relationships internally and externally, including the ability to influence and communicate effectively on a range of sensitive and complex issues.
- Develops and implements systems and procedures to guide work and track progress, recognising barriers and finding effective ways to deal with them.
- Cooperates and works well with others in the pursuit of team goals, sharing information appropriately and showing consideration, concern, and respect for others' feelings and ideas.
About Us:
We are a leading education provider with a strong reputation for delivering high-quality educational outcomes. Our organisation comprises Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various external sites in Victoria. We are committed to a highly motivated and aligned workforce, offering benefits that enhance your work-life balance.
Box Hill Institute is a welcoming, safe, and respectful work environment. We are work-life friendly and an equal opportunity employer, encouraging people from all backgrounds, abilities, and identities to apply for our vacancies.
Institute Values:
- Curious - We are driven to learn, grow, and evolve.
- Trustworthy - We build trust by being honest and accountable.
- Compassionate - We are kind and respectful.
Benefits:
- Flexible work arrangements.
- Career progression opportunities and reward & recognition programs.
- On-site parking.
- Novated leasing and salary packaging.
- Access to health & wellbeing resources.
- Employee discounts on health insurance, car rental, newspaper subscriptions, and more.
- Access to libraries offering ebooks, films, novels, children's books, and so much more.
- Discounts on CAE/Box Hill Institute short courses for staff and their immediate family, as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming.
- Purchased Leave.
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