Senior Administrator

2 weeks ago


Box Hill North, Victoria, Australia Box Hill Institute Full time
About the Role

An exciting opportunity has arisen at Box Hill Institute to join our team as a Senior Administrator - Literacy and Numeracy Support.

Key Responsibilities:

  • Coordinate administrative support and processes to ensure effective and efficient student, administration and financial services, reporting and operations within the Microcredentials, ACFE, Reconnect and LN (Literacy and Numeracy) division.
  • Manage student administration functions to enable the effective delivery of programs within the Foundation Education College.
  • Maintain productive relationships with employers, industries, governments and relevant agencies, and employees involved in the administration processes, to ensure achievement of quality outcomes for all students.

About You:

  • You will have demonstrated experience within a similar role and the ability to guide and support team members in achieving outcomes and shared goals.
  • You will have a demonstrated understanding of the range of programs provided at Box Hill Institute and awareness of prerequisites necessary to enter various programs.
  • You will have the ability to confidently and courteously liaise with people at all levels, with a commitment to providing a high level of customer care and client satisfaction.
  • You will have proven ability to establish and maintain productive working relationships internally and externally, including the ability to influence and communicate effectively on a range of sensitive and complex issues.
  • You will develop and implement systems and procedures to guide work and track progress, recognising barriers and finding effective ways to deal with them.
  • You will cooperate and work well with others in the pursuit of team goals and shares information appropriately, showing consideration, concern and respect for others' feelings and ideas.

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