Senior Administrator
2 weeks ago
An exciting opportunity has arisen to join Box Hill Institute as our Senior Administrator - Literacy and Numeracy Support. In this role, you will be responsible for coordinating a broad range of administrative support and processes to ensure effective and efficient student, administration and financial services, reporting and operations within the Microcredentials, ACFE, Reconnect and LN (Literacy and Numeracy) division in the Foundation Education College (FEC).
The position involves managing student administration functions to enable the effective delivery of programs within the Foundation Education College. You will be required to maintain productive relationships with relevant employers, industries, governments and relevant agencies, and employees involved in the administration processes, to ensure achievement of quality outcomes for all students.
The role reports to the Manager Microcredentials, ACFE, Reconnect and LLN (MARL) and works collaboratively with the Director and is a member of the School's Administration team.
About You:
- Demonstrated experience within a similar role
- Ability to guide and support team members in achieving outcomes and shared goals
- Demonstrated understanding of the range of programs provided at Box Hill Institute and awareness of prerequisites necessary to enter various programs
- Demonstrated experience in confidently and courteously liaising with people at all levels, with a commitment to providing a high level of customer care and client satisfaction
- Proven ability to establish and maintain productive working relationships internally and externally including the ability to influence and communicate effectively on a range of sensitive and complex issues
- Develops and implements systems and procedures to guide work and track progress. Recognises barriers and finds effective ways to deal with them
- Cooperates and works well with others in the pursuit of team goals and shares information appropriately. Shows consideration, concern and respect for others' feelings and ideas. Accommodates and works well with different working styles of others
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