Senior Operations Manager
3 weeks ago
About Vinnies Australia
Vinnies Australia is a leading not-for-profit organization dedicated to providing practical and compassionate support to people in need. Our mission is to empower individuals and families to achieve their full potential and live with dignity.
About the Role
The Senior Operations Manager - Special Works will play a critical role in leading our Special Works teams, including Soup Vans, Education, Youth Engagement, and NILS (No Interest Loan Scheme). This position will work closely with our leadership team to support the delivery of highly effective and targeted support programs and initiatives, maximizing our response to those most at risk of poverty and disadvantage.
Key Responsibilities
- Lead, manage, and inspire Special Works teams, providing clear direction and support to help them achieve their objectives.
- Maintain oversight of the department and assume responsibility for the smooth running of day-to-day operations, ensuring compliance and safety measures are in place to protect both our team members and the individuals we assist.
- Promote a culture of risk management among your teams, ensuring they understand their accountability and taking proactive steps to identify and resolve hazards incidents, whilst managing risks.
- Engage with staff and volunteers to address and resolve safety incidents, ensuring timely investigation and closure of related actions. Seek support from the People and Culture department when necessary.
- Uphold ethical practices and ensure compliance with legislation, regulations (including child safety standards), and organizational policies and procedures in all activities.
- Cultivate strong working relationships with State Council, Central Council Presidents, Regional Council Presidents, Special Works Volunteer Leaders, Senior Leadership Team, and employees while maintaining professional boundaries.
- Collaborate with membership and volunteer leaders as well as internal departments to attract new volunteers and provide them with appropriate training and support.
About You
You will have a strong risk awareness mindset, actively identifying and evaluating hazards and incidents, and providing recommendations for effective mitigation strategies. You will also have experience in volunteer recruitment, training, and support, and foster an engaged community. Your team management skills will create a collaborative environment, and your excellent communication abilities will build positive relationships with stakeholders. You will effectively oversee multiple projects simultaneously, ensuring timely and efficient completion. You will work autonomously while maintaining teamwork and collaboration.
Requirements
- A Bachelor's degree in Business Administration, Non-Profit Management, or related field is preferred.
- Minimum of 2-5 years of experience in non-profit management, with a focus on volunteer recruitment, training, and support.
- Experience in managing teams and working with volunteers.
- Strong communication and interpersonal skills with the ability to build positive and productive relationships at all levels.
- Excellent project management skills and ability to manage multiple projects simultaneously.
- Ability to work independently with minimal supervision and as part of a team.
- Experience in budget management and financial reporting.
- Strong computer skills, including proficiency with Microsoft Office Suite.
Why Work for Us?
- We offer a competitive salary packaging scheme, allowing you to save on taxes and increase your take-home pay.
- We are a values-driven organization that prioritizes social justice and making a positive impact in the community.
- We offer a supportive and inclusive work environment, with opportunities for professional growth and development.
- We are committed to creating a culture of continuous learning and improvement, where your ideas and contributions are valued.
How to Apply
If you are a motivated and experienced professional looking to make a difference in the lives of others, please submit your application, including your updated CV and a cover letter outlining your suitability for the role.
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