Customer Relationship Specialist

3 days ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $80,000 - $120,000
About the Role

This position offers a unique opportunity to build long-lasting relationships with individuals, listening to their needs and providing tailored solutions.

  • Deliver high-quality customer service consistently
  • Develop rapport and trust with clients, understanding their financial situation, goals, and aspirations
  • Specialize in personal loans, credit cards, insurance, and financial planning services

You will be empowered to have meaningful conversations with clients, identifying opportunities to promote products and services, and referring clients to loan specialists.

The organization provides comprehensive training to ensure success in this role. The team values delivering excellent customer service, striving for targets, and helping clients achieve their objectives.

Why Join Us?

We prioritize creating an outstanding work environment where employees feel supported, can continue to develop, and are proud advocates of our clients and business.

We offer a range of benefits to support your success:

  • Exclusive discounts on banking products and services
  • Ongoing training, coaching, and support
  • Comprehensive wellbeing support, including mental health resources
  • Paid volunteering days and community involvement opportunities
About Our Organization

We are a leading mutual banking organization, 100% member-owned, with over 700,000 members and 1,900+ employees across three brands.

We exist to create a better future for our clients and communities. When you join us, you'll be part of a team that values making a difference every day.



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