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Sales Support Professional

1 month ago

Melbourne, Victoria, Australia Stockland Full time
About the Role

Based at our sales office in Nar Nar Goon North, southeast of Melbourne CBD, this is a full-time, permanent position. The role involves supporting the Sales Professional across all stages of the sales process and through the customer's journey.

Key Responsibilities:
  • Respond to sales and after-sales enquiries, providing guidance and support to customers.
  • Contribute to sales activities, including pre-qualification, follow-up, meet and greet assistance with qualification.
  • Maintain accurate records and update sales systems to maximise enquiry conversion and minimise cancellations of deposits.
  • Develop and maintain relationships with diverse stakeholders, including internal and external customers.
About You

We are seeking an individual with a strong face-to-face customer service background, working in a sales support or administrative role. Previous experience in the property industry is desirable but not essential.

You will be motivated to learn, grow and develop with a career in Stockland. Key skills include:

  • A strong ability to multi-task, manage time effectively and remain well-organised.
  • Experience delivering high-quality administrative tasks and activities.
  • Technology savvy and able to engage with diverse stakeholders.
  • Motivated to work independently or as part of a team.
Salary and Benefits

The estimated salary for this role is $60,000-$70,000 per annum, plus commission and bonus opportunities. We offer competitive remuneration and benefits, including free access to lifestyle, health, well-being and financial services products.

Working with Stockland

We are a community-driven organisation that delivers outcomes for the community at large. We value inclusivity, flexibility and work-life quality. Our employees have access to broad experiences to build a successful career and enjoy flexible work arrangements, with over 80% having informal or formal arrangements.