Business Development Representative, Customer Experience Advocate

1 month ago


Melbourne, Victoria, Australia Culture Amp Full time
About Culture Amp

Culture Amp is the world's leading employee experience platform, empowering companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams.

Our platform is powered by people science and the most comprehensive employee dataset in the world. We've helped 25 million employees across more than 6,500 companies create a better world of work.

We're backed by leading venture capital funds and have offices in the US, UK, Germany, and Australia.

A Better World of Work

We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact.

The Role

This individual will drive qualified pipeline opportunities through frontline inbound and outbound activity within our existing customer accounts - amplifying the work of over 100 million people with existing Culture Amp customers.

  • Work in partnership with our Account Managers, Marketing and SDR Leaders to plan & deliver agreed engagement with our existing customer accounts to drive expansion of our existing customer use of our Culture Amp products
  • Respond promptly and appropriately to all inbound inquiries made by our existing customers via our website through form fills, events, and phone calls. Demo requests must be responded to within one hour
  • Identify and research the right existing customer accounts to engage with, incorporating daily review of major changes within assigned accounts via strategic tools (i.e LinkedIn Sales Navigator, 6Sense)
  • Incorporate a variety of outreach tactics and own the innovation of new methods, and generate interest to engage with our existing customers. You will answer their questions, handle common top of funnel (


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