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Customer Service Manager

1 month ago

Adelaide, South Australia Frontline Retail SA Full time
Join Our Team as Assistant Store Manager

About Us: Frontline Retail SA is a leading retailer offering high-quality furniture and homeware products with a rustic-inspired twist. We pride ourselves on providing exceptional customer service and fostering a warm, welcoming environment in our stores.

Your Role: As an Assistant Store Manager, you will be responsible for driving sales, managing store operations, and leading a team of professionals to achieve business objectives. You will have the opportunity to develop and implement strategies to improve customer satisfaction, increase sales, and optimize operational efficiency.

Key Responsibilities:

  • Lead and motivate your team to deliver exceptional customer service and meet sales targets
  • Manage store inventory, merchandise, and visual displays to ensure optimal presentation and profitability
  • Collaborate with regional managers to develop and implement business plans and initiatives
  • Analyze sales data and customer feedback to identify areas for improvement and opportunities for growth

Requirements:

  • Proven experience in retail management or a related field
  • Strong leadership and communication skills, with the ability to motivate and inspire teams
  • Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions
  • A passion for delivering exceptional customer service and driving sales growth

What We Offer:

  • A competitive salary package, including superannuation and bonuses
  • A dynamic and supportive work environment, with opportunities for professional development and growth
  • A generous staff discount program, allowing you to enjoy our products at preferential rates
  • Ongoing training and support to help you excel in your role

About You:

  • You are a motivated and results-driven individual with a passion for retail and customer service
  • You have excellent leadership and communication skills, with the ability to motivate and inspire teams
  • You are a strategic thinker, with the ability to analyze data and make informed decisions
  • You are committed to delivering exceptional customer service and driving sales growth

How to Apply: If you are a motivated and results-driven individual with a passion for retail and customer service, please submit your application via our website or contact us directly for a confidential discussion.