Customer Service Manager
1 day ago
About Us: Frontline Retail SA is a leading retailer offering high-quality furniture and homeware products with a rustic-inspired twist. We pride ourselves on providing exceptional customer service and fostering a warm, welcoming environment in our stores.
Your Role: As an Assistant Store Manager, you will be responsible for driving sales, managing store operations, and leading a team of professionals to achieve business objectives. You will have the opportunity to develop and implement strategies to improve customer satisfaction, increase sales, and optimize operational efficiency.
Key Responsibilities:
- Lead and motivate your team to deliver exceptional customer service and meet sales targets
- Manage store inventory, merchandise, and visual displays to ensure optimal presentation and profitability
- Collaborate with regional managers to develop and implement business plans and initiatives
- Analyze sales data and customer feedback to identify areas for improvement and opportunities for growth
Requirements:
- Proven experience in retail management or a related field
- Strong leadership and communication skills, with the ability to motivate and inspire teams
- Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- A passion for delivering exceptional customer service and driving sales growth
What We Offer:
- A competitive salary package, including superannuation and bonuses
- A dynamic and supportive work environment, with opportunities for professional development and growth
- A generous staff discount program, allowing you to enjoy our products at preferential rates
- Ongoing training and support to help you excel in your role
About You:
- You are a motivated and results-driven individual with a passion for retail and customer service
- You have excellent leadership and communication skills, with the ability to motivate and inspire teams
- You are a strategic thinker, with the ability to analyze data and make informed decisions
- You are committed to delivering exceptional customer service and driving sales growth
How to Apply: If you are a motivated and results-driven individual with a passion for retail and customer service, please submit your application via our website or contact us directly for a confidential discussion.
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