Technical Service Coordinator

2 days ago


Adelaide, South Australia The Australian Wine Research Institute Full time

Affinity Labs, the commercial arm of The Australian Wine Research Institute, offers a unique blend of advanced analytical and consulting services to the food and beverage industry.

We perform over 100,000 analyses per year in our NATA-accredited laboratories, based in Urrbrae SA. Our comprehensive range of testing services includes chemical and microbiological analysis, plant health diagnostics, sensory assessment, and export certification for various global markets.

Our ideal candidate will possess at least two years' experience in a commercial laboratory setting, with a strong focus on attention to detail, adherence to standardised procedures, and a proactive approach.

The successful Technical Service Coordinator will be responsible for sample registration, responding to customer enquiries via phone and email, and ensuring high-quality service and communications in all dealings with customers.

This role involves assisting in quotation and invoice preparation and distribution, as well as promotional material preparation and distribution.

A strong background as a laboratory technician within the wine or other food and beverage industries is highly valued and preferred.

We offer a competitive salary estimated around AU$65,000 - AU$85,000 per annum, depending on qualifications and experience.

As a key member of our team, you will contribute to delivering exceptional customer experiences and helping us maintain our position as leaders in the field.



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