Sales Team Leader

2 days ago


Adelaide, South Australia DuluxGroup Full time

We are seeking an experienced Sales Team Leader to lead a high-performing contact centre sales and service team at Dulux Group. This role is key to enabling our Trade growth strategy.

As the Sales Team Leader, you will be responsible for leading a team of phone-based sales representatives who will be speaking to current Dulux accounts. Your primary goal will be to ensure exceptional quality and customer service standards are maintained through call management observation and interdepartmental feedback.

The ideal candidate will have strong leadership skills, with experience in managing a phone-based sales team. You will be able to communicate effectively with customers and colleagues alike, with a target-driven attitude ready to embrace KPIs.

In this role, you will also be responsible for ensuring outbound call completion for daily/weekly assigned requirements, managing and updating customer key information within the CRM database, and providing coaching and development opportunities to your team members.

You will be supported by great leadership and structure that will set your team up for success. We offer a comprehensive, holistic health and well-being support package, including our Wellbeing Hub and full EAP support.

We also provide generous discounts on Dulux Group products and corporate partnerships, as well as opportunities for career growth and professional development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

In terms of compensation, the estimated salary for this role is around $90,000 - $110,000 per annum, depending on location and experience. We foster a culture of inclusion, diversity, and flexibility, and care about your wellbeing and safety in everything we do.



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