Australia Inbound Product Manager

4 weeks ago

Mooloolabah, Queensland, Australia New Zealand Fine Touring Full time

About the Role

Inside Australia Travel is a technology-enabled travel business that is part of the Fine Touring Group. We operate a multichannel strategy, including Inside Australia Travel, selling Australian and New Zealand travel predominantly to international visitors. Our team of Australia travel specialists offers highly tailored and ready-made tours with bespoke advice. We curate the best experiences for our customers, and we're proud to bring Australia to the world.

Key Responsibilities

  • Develop and maintain key industry and customer relationships
  • Negotiate rates, credit agreements, terms, and conditions
  • Effectively manage, support, and provide guidance to the Product Team to deliver on their output targets, ensuring suitable training, monitoring, and development
  • Support the General Manager on strategic decision-making and planning as relevant
  • Provide input and assist with the implementation of the IAT strategy, providing innovation and solutions
  • Regularly communicate and provide operational business and performance updates against key targets/metrics to the General Manager
  • Manage the product offering to ensure it's up-to-date, relevant, and appropriate for the business's needs
  • Build strong relationships with key stakeholders and represent IAT at trade events to ensure IAT receives the best possible service and product
  • Organize supplier trainings with the team on new products and any updates as required

Requirements

  • High level of experience negotiating positive commercial outcomes
  • Network of tourism industry and supplier contacts highly desirable, with a strong preference from an inbound or wholesale perspective
  • Ability to create new approaches for IAT if adverse situations arise - demonstration of resilience and agility a must
  • Strong values-based leadership skills with the ability to shape a customer-focused, cohesive team and business culture
  • Proven ability to understand business fundamentals, financial performance KPIs, and modern business processes and systems
  • Excellence in building relationships with internal and external stakeholders
  • High degree of computer literacy with proficiency in the G-suite, Microsoft, and Excel
  • Sound level of numerical and data analysis skills
  • 5+ years in Product Contracting or Business Development roles within the tourism industry with proven demonstration of negotiation skills

What We Offer

  • Great training, support, and career growth opportunities
  • An industry-leading remuneration package, commensurate with experience
  • A dynamic, social, and people-first culture
  • Industry perks such as experiencing the best places and activities in Australia and New Zealand

By joining Inside Australia Travel, you'll be part of a great bunch of people from all over the world who have come together for a shared purpose - to deliver the very best Australian travel experiences. This role is based in Mooloolaba.

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