Australia Inbound Product Manager

3 weeks ago

Mooloolabah, Queensland, Australia New Zealand Fine Touring Full time

Role Overview

Inside Australia Travel is a technology-enabled travel business that is part of the Fine Touring Group. Our company operates a multichannel strategy, including Inside Australia Travel, selling Australian and New Zealand travel predominantly to international visitors. We are supported by proprietary technology (TREV) and a dedicated team of Australia travel specialists who offer highly tailored and ready-made tours with bespoke advice. Our goal is to curate the best experiences for our customers, and we are proud to bring Australia to the world.

Key Responsibilities

  • Develop and maintain key industry and customer relationships
  • Negotiate contracts and secure commercial agreements
  • Build a presence in the Australian inbound travel market
  • Manage all IAT products (suppliers) in the Australian market, including building tours and onboarding suppliers
  • Provide mentorship, guidance, and training to the Product team

Requirements

  • High level of experience negotiating positive commercial outcomes
  • Network of tourism industry and supplier contacts highly desirable, with a strong preference from an inbound or wholesale perspective
  • Ability to create new approaches for IAT if adverse situations arise
  • Strong values-based leadership skills with the ability to shape a customer-focused, cohesive team and business culture
  • Proven ability to understand business fundamentals, financial performance KPIs, and modern business processes and systems
  • Excellence in building relationships with internal and external stakeholders
  • High degree of computer literacy with proficiency in the G-suite, Microsoft, and Excel
  • Sound level of numerical and data analysis skills
  • 5+ years in Product Contracting or Business Development roles within the tourism industry with proven demonstration of negotiation skills

Benefits

  • Great training, support, and career growth opportunities
  • An industry-leading remuneration package, commensurate with experience
  • A dynamic, social, and people-first culture
  • Industry perks such as experiencing the best places and activities in Australia and New Zealand

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