Australian Inbound Product Development Manager

6 days ago

Mooloolabah, Queensland, Australia New Zealand Fine Touring Full time

Company Overview

New Zealand Fine Touring operates a multichannel strategy, including Inside Australia Travel, selling Australian & New Zealand travel predominantly to international visitors. Supported by proprietary technology (TREV), our dedicated team of Australia travel specialists offer highly tailored and ready-made tours with bespoke advice.

Salary

We offer an industry leading remuneration package of approximately $120,000 per annum, commensurate with experience.

Job Description

As the Australian Inbound Product Development Manager, you will take ownership of driving the Australian product strategy, negotiating contracts and securing commercial agreements, and building a presence in the Australian inbound travel market. You will be responsible for the management of all IAT products (suppliers) in the Australian market, including building tours, and onboarding the best suppliers and experiences for our clients.

Key Responsibilities:

  • Develop and maintain key industry and customer relationships
  • Negotiation of rates, credit agreements, terms and conditions
  • Effectively manage, support and provide guidance to the Product Team to deliver on their output targets, ensuring suitable training, monitoring and development is provided
  • Support the General Manager on strategic decision making and planning as relevant
  • Provide input and assist with the implementation of the IAT strategy, providing innovation and solutions
  • Regularly communicate and provide operational business and performance updates against key targets/metrics to the General Manager
  • Manage the product offering so that it is up to date, relevant and appropriate for the businesses needs
  • Build strong relationships with key stakeholders and represent IAT at trade events to ensure IAT receives the best possible service and product
  • Organise supplier trainings with the team on new products and any updates as required

Requirements

To be successful in this role, you will need:

  • A high level of experience negotiating positive commercial outcomes
  • A network of tourism industry and supplier contacts highly desirable, with strong preference from an inbound or wholesale perspective.
  • The ability to create new approaches for IAT if adverse situations arise - demonstration of resilience and agility a must.
  • Strong values-based leadership skills with ability to shape a customer-focused, cohesive team and business culture.
  • Proven ability to understand business fundamentals, financial performance KPIs and modern business processes and systems.
  • Excellence in building relationships with internal and external stakeholders.
  • A high degree of computer literacy with proficiency in the G-suite, Microsoft & Excel.
  • Sound level of numerical and data analysis skills
  • 5+ years in Product Contracting or Business Development roles within the tourism industry with proven demonstration of negotiation skills.

Benefits

  • Great training, support and career growth opportunities.
  • An industry leading remuneration package.
  • DYNAMIC, SOCIAL AND PEOPLE-FIRST CULTURE.
  • Industry perks such as experiencing the best places and activities in Australia & New Zealand.

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