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Australia Inbound Product Manager

1 month ago


Mooloolabah, Queensland, Australia New Zealand Fine Touring Full time
About the Role

We are seeking an experienced Product Manager to join our team at New Zealand Fine Touring, responsible for driving the Australian product strategy and building a presence in the Australian inbound travel market.

Key Responsibilities
  • Develop and maintain key industry and customer relationships to drive business growth and revenue.
  • Negotiate contracts and secure commercial agreements with suppliers to ensure the best possible service and product for our clients.
  • Manage and support the Product Team to deliver on their output targets, ensuring suitable training, monitoring, and development is provided.
  • Support the General Manager on strategic decision-making and planning as relevant.
  • Provide input and assist with the implementation of the IAT strategy, providing innovation and solutions to drive business success.
  • Regularly communicate and provide operational business and performance updates against key targets/metrics to the General Manager.
  • Manage the product offering to ensure it is up-to-date, relevant, and appropriate for the business needs.
  • Build strong relationships with key stakeholders and represent IAT at trade events to ensure we receive the best possible service and product.
Requirements
  • High level of experience negotiating positive commercial outcomes and building strong relationships with key stakeholders.
  • Network of tourism industry and supplier contacts highly desirable, with strong preference from an inbound or wholesale perspective.
  • Ability to create new approaches for IAT if adverse situations arise, demonstrating resilience and agility.
  • Strong values-based leadership skills with ability to shape a customer-focused, cohesive team and business culture.
  • Proven ability to understand business fundamentals, financial performance KPIs, and modern business processes and systems.
  • Excellence in building relationships with internal and external stakeholders.
  • High degree of computer literacy with proficiency in the G-suite, Microsoft, and Excel.
  • Sound level of numerical and data analysis skills.
  • 5+ years in Product Contracting or Business Development roles within the tourism industry with proven demonstration of negotiation skills.
What We Offer
  • Great training, support, and career growth opportunities.
  • An industry-leading remuneration package, commensurate with experience.
  • A dynamic, social, and people-first culture.
  • Industry perks such as experiencing the best places and activities in Australia and New Zealand.