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Sales Engineer

2 months ago

Sydney, New South Wales, Australia Whizdom Recruitment Full time

Senior Sales Engineer Role Description

The Senior Sales Engineer provides technical sales support for all products and associated applications. This role collaborates with sales opportunities across the country and entire Asia Pacific region.

The qualified applicant must demonstrate knowledge of pre-sales technical support and sales departments, and have excellent people skills, presentation, communication, and objection-handling skills.

  • Conducting customer discovery workshops and documenting customer requirements.
  • Delivering professional business and technical presentations.
  • Preparing and delivering custom product demonstrations, demo lab installs and product trials and tracking their successful completion.
  • Maintaining in-depth knowledge of the product suite.
  • Handling pre-sales technical issues professionally and efficiently.

Key Responsibilities

  • Attend partner events and tradeshows to support partners, including public speaking and demonstrations.
  • Delivering technical workshops and advanced product deployment trainings.
  • Serving as a point of contact for channel partners on technical sales issues.
  • Helping guide partners on how to access product training and support partners by providing product enablement sessions.

Qualifications

  • Bachelor's degree in Information systems, computer science, information technology or a related discipline, or equivalent years of experience.
  • 7-10 years' experience supporting a solution sales team in the pre-sales technical role.
  • Business analysis at the IT, LOB, and Executive level.
  • .NET Computer programming experience.
  • Experience working with various partner organisations.
  • Business Process Management, RPA (UIPath, Appian, Pega, IBM Websphere).
  • Enterprise integration (service bus, message queues, APIs - TIBCO, Mulesoft).