Senior Payment Solutions Engineer

3 days ago


Sydney, New South Wales, Australia DataMesh Group Full time
About DataMesh Group

DataMesh Group is a cutting-edge payment technology provider that's transforming the way businesses manage payments across in-store, online, and self-service channels. Our platform offers a suite of industry-leading tools designed to empower clients with secure, customizable, and highly integrated solutions that fit seamlessly within complex, multi-channel environments.

Why Join Us?
  • Industry Impact: Be part of a team that's reshaping the payment landscape through advanced technology and seamless solutions.
  • Innovative Environment: Work alongside experts in payment processing, fintech integrations, and secure transactions to solve real-world challenges.
  • Learning Opportunities: Gain hands-on experience with leading-edge payment technologies.
The Role

We are looking for a Pre-Sales Engineer to join our tech-savvy team, providing essential technical support in pre-sales engagements. This role is perfect for someone with a technical or coding background who is keen to deepen their expertise within the payments industry and progress along a technical career path. As a Pre-Sales Engineer, you will support the pre-sales solution design process, create demonstrations, and assist with creating Proof of Concept (POC) implementations, gaining hands-on experience with integrations, customization, and client-facing engagements.

Key Responsibilities
  1. Solution Discovery: Work closely with senior pre-sales engineers and sales teams to understand customer requirements and assess compatibility with DataMesh solutions.
  2. Technical Solution Design Support: Assist in creating tailored technical architectures and integration strategies that align with customer goals and the DataMesh product roadmap.
  3. Proof of Concept (POC) Implementation: Collaborate with the technical team on setting up POC environments and customizing workflows, including configuring terminals and API endpoints.
  4. Product Demonstrations: Create and deliver technical demonstrations, showcasing DataMesh's features, integrations, and user-friendly interface to potential clients.
  5. Technical Documentation: Document POC and integration requirements, maintaining detailed records for internal and client-facing use.
  6. Collaboration with Development: Work with the engineering team to understand product updates, new features, and customization options to support client-specific needs.
  7. Client Interaction & Support: Participate in client calls and meetings, answering technical questions and providing solutions that meet clients' unique requirements.
  8. Responding to RFI/RFQ/RFP Requests: Support the senior team in responding to RFI, RFQ, and RFP requests by preparing technical documentation, gathering relevant solution information, and ensuring timely, comprehensive responses.
  9. Learning & Development: Engage in training sessions to enhance your understanding of payment processing, tokenization, PCI compliance, and industry standards.
Requirements
  • Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field.
  • Technical Background: Familiarity with programming or scripting, with an eagerness to expand your technical knowledge in payment processing and integrations.
  • API Knowledge: Basic understanding of REST APIs and how they integrate with software solutions.
  • Problem-Solving Skills: Strong analytical and troubleshooting skills, with a proactive approach to solving technical challenges.
  • Communication Skills: Ability to explain complex technical concepts in simple terms to non-technical stakeholders.
  • Attention to Detail: Detail-oriented approach to documentation, configuration, and client interactions.
  • Team Collaboration: Comfortable working within a collaborative environment, supporting senior team members, and engaging with cross-functional teams.
Preferred Experience
  • Coding Experience: Prior experience in a technical role (e.g., software development) or internship that involved coding or technical troubleshooting.
  • Payments Industry Knowledge: A strong understanding of payments industry standards like AS2805, ISO8583, along with switching and acquiring technologies.
  • Point of Sale (POS) Systems Knowledge: Understanding of how POS systems operate and integrate within the payments ecosystem, including familiarity with transaction flows, communication protocols, and the integration of POS systems with payment terminals and back-end processing.
  • Client-Facing Skills: Experience in client support or customer service, especially within a technical or software-related field, is beneficial.
Compensation

We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience.



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