Helpdesk Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerSupport Full time $60,000 - $90,000

As a Helpdesk Support Assistant, you will be responsible for providing top-notch support to our clients in a fast-paced environment.

About the Role
  • Provide technical customer service support to clients with expertise in handling challenging situations.
  • Maintain updated systems and pay close attention to detail to ensure seamless support delivery.
  • Collaborate closely with clients and colleagues to achieve common goals and objectives.
Key Skills and Qualifications
  • Experience with Jira and Jira Service Management software is essential.
  • Strong customer service background, particularly in complex situations.
  • Thorough understanding of social media platforms and trends is highly desirable.
What We Offer
  • A cutting-edge digital stack platform that fosters growth and development.
  • A dynamic and collaborative work environment that encourages teamwork and open communication.
  • Professional development opportunities that help you grow in your career.

We are seeking an individual who is passionate about delivering exceptional customer service, has a strong work ethic, and can think critically and creatively. If you are a team player who thrives in a fast-paced environment, we want to hear from you.

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