Administrative Support Specialist

2 weeks ago

Canberra, ACT, Australia Toora Women Inc Full time
About Toora Women Inc

We are a leading not-for-profit organisation delivering gender-specific services to women in the ACT and surrounds since 1982.

Salary Information

$41.52 per hour, plus penalty rates as per MEA.

Job Description
  • To assist with administrative support around client services and provide out-of-hours crisis support and intervention to clients residing in our shared residential properties via phone and attendance at residence as required.
Key Responsibilities
  • Provide crisis intervention, practical and emotional support to clients by phone or by attending the Toora residence as deemed necessary.
  • Develop and maintain facility knowledge of Toora Women Inc. residences.
  • Restrict whereabouts and be able to attend any work site within 30 minutes of call out.
  • Always ensure zero blood alcohol level during shifts.
  • Provide handover to relevant case manager at end of each shift.
Requirements
  • Relevant Community Service qualifications and short-term crisis intervention skills within a feminist framework.
  • Minimum 2+ years' experience in the community sector.
  • Capacity to work with challenging behaviours and crisis situations.
  • Flexibility to be available for the entirety of each shift.
  • Well-developed communication skills and ability to relate sensitively with women of diverse cultural, social, economic backgrounds.
Benefits

Contact Shannon Jones for more information about this role.

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