Customer Service Representative
4 weeks ago
**About the Role**
We are seeking an experienced customer service representative to join our team at a well-known Australian brand in Winnellie. As a customer-focused individual, you will be responsible for managing customer enquiries, offering support and advice, and providing exceptional sales and counter services.
**Key Responsibilities**
- Manage customer interactions face-to-face, over the phone, and via email
- Offer support and guidance to customers, resolving queries and issues efficiently
- Process cash and EFTPOS transactions, as well as handle stock management and general housekeeping tasks
**Requirements**
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
- Proven experience in customer-facing roles, preferably in retail or sales
- Familiarity with POS systems is advantageous
**What We Offer**
We provide a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package.
**Salary:** $65,000 - $75,000 per annum, dependent on experience
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