Sales and Customer Service Representative
1 week ago
Programmed is a leading provider of workforce management solutions, offering a range of opportunities for experienced customer service and sales professionals in Darwin.
About the RoleWe are seeking an enthusiastic and organized individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for managing customer enquiries, face-to-face, over the phone, and via email. You will also be expected to offer support and advice to customers, perform counter sales and support tasks, and liaise with internal staff and external clients.
This is a long-term role with opportunities to grow and develop into senior positions or transfer to other departments within the business. We offer significant training and investment in your career, including full-time hours with a view to becoming permanent.
Key Responsibilities- Manage customer enquiries, face-to-face, over the phone, and via email
- Offer support and advice to customers
- Perform counter sales and support tasks, including cash/EFTPOS transactions
- Liaise with internal staff and external clients, providing support and performing administrative functions
- Assist with stock management and general housekeeping tasks
- You will enjoy working with people and exceeding customer expectations
- You must be well-organized and able to learn quickly
- You should be committed, reliable, and responsible
- You must be able to pass a pre-employment medical and/or drug and alcohol screen
- You will need to be fit and able to work on your feet all day, but also assist customers with items weighing over 20kg
- You must have reliable transport
- A background in retail, cleaning, or trades would be ideal
- Familiarity with POS systems, such as Dynamics, SAP, or S21, would be advantageous
As a Sales and Customer Service Representative with Programmed, you can expect a competitive salary of $65,000 - $75,000 per annum, plus superannuation and other benefits. Our company values diversity and inclusion, and we welcome applications from women, people of Aboriginal and Torres Strait Islander descent, and people from diverse backgrounds.
About UsAt Programmed, we are committed to creating a safe and inclusive environment that values and respects diverse styles, backgrounds, experiences, and perspectives. We offer a range of opportunities for career growth and development, and our employees have access to comprehensive training and support.
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