Customer Service Representative

1 week ago


Darwin city centre, Northern Territory, Australia Accor Full time
Key Responsibilities

We are looking for a Customer Service Representative to join our team at the hotel front desk.

Responsibilities:

  • Handle guest enquiries and complaints in a professional and efficient manner.
  • Provide information about hotel facilities and services to guests.
  • Assist with guest check-in and check-out processes.
  • Use computer systems to manage reservations and bookings.
  • Upsell hotel services and amenities to guests.
Requirements

To be successful in this role, you will need:

  • Experience in customer service or a similar environment.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Basic knowledge of computer systems and software.
  • Fluent oral and written English language skills.
What We Offer

In return for your hard work and dedication, we offer a competitive salary of $50,000 - $60,000 per year, depending on experience. You will also receive benefits such as health insurance, paid time off, and opportunities for career advancement.

About Us

We are a leading hospitality company with a reputation for excellence. Our hotels are located in prime locations around the world, offering guests a unique and memorable experience. As a member of our team, you will have the opportunity to work with a diverse group of people and develop your skills and expertise in a dynamic and supportive environment.



  • Darwin city centre, Northern Territory, Australia Programmed Full time

    About the RoleWe are currently seeking a motivated and enthusiastic Customer Service Representative to join our team at Programmed.This is an exciting opportunity for individuals who enjoy working with people, providing excellent customer service and exceeding expectations.As a Customer Service Representative, you will be responsible for managing customer...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    At Programmed, we are always looking for enthusiastic and dedicated individuals to join our team as Customer Service Representatives. As a valued member of our team, you will have the opportunity to work in a dynamic environment, providing exceptional customer service and support to our clients.About the RoleThis is a fantastic chance to kick-start your...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Programmed.As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through face-to-face, phone, and email interactions.Key responsibilities include:Managing customer inquiries in a timely and...


  • Darwin city centre, Northern Territory, Australia Kinetic IT Full time

    Job Title: Customer Service Representative - DarwinAbout the OpportunityWe are seeking a skilled Customer Service Representative to join our team in Darwin, providing exceptional service to our clients.Key Responsibilities:Provide top-notch customer service over the phone or via emailRemotely troubleshoot and resolve technical issuesLog jobs and escalate to...


  • Darwin city centre, Northern Territory, Australia Accor Full time

    Discover a world of possibilities at Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel, where you can build a rewarding career in hospitality. As a Customer Service Representative, you will be the face of our hotel, providing exceptional service to guests and exceeding their expectations.We offer a competitive salary package, including an...


  • Darwin city centre, Northern Territory, Australia Bunnings Full time

    About UsBunnings is a leading home improvement and lifestyle products retailer in Australia and New Zealand, serving both consumer and commercial customers. Our stores offer a wide range of products and services, catering to various needs.Role OverviewWe are seeking a highly motivated Customer Service Representative to join our team. As the face of Bunnings,...


  • Darwin city centre, Northern Territory, Australia People's Choice Full time

    About the roleWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Alice Springs branch. As a key member of our team, you will be responsible for providing exceptional customer service to our members, building rapport and trust, and aligning them to the right products. We offer a...


  • Darwin city centre, Northern Territory, Australia Accor Full time

    We are looking for a highly motivated and charismatic individual to join our team as a Customer Service Representative in the Food and Beverage department at Novotel Darwin CBD.This is a casual role offering hours dependant on occupancy of the hotel, requiring you to work weekends and public holidays. Your primary responsibility will be to provide...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    Programmed is a leading provider of workforce management solutions, offering a range of opportunities for experienced customer service and sales professionals in Darwin.About the RoleWe are seeking an enthusiastic and organized individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    **About the Role**We are seeking an experienced customer service representative to join our team at a well-known Australian brand in Winnellie. As a customer-focused individual, you will be responsible for managing customer enquiries, offering support and advice, and providing exceptional sales and counter services.**Key Responsibilities**Manage customer...


  • Darwin city centre, Northern Territory, Australia Minor Hotels Full time

    Deliver Exceptional Guest ExperiencesWe are seeking a dedicated Customer Service Representative to join our team at Oakd Darwin Elan Resort in Darwin, Australia.About the RoleAs a key member of our front desk team, you will be responsible for welcoming and checking in guests, ensuring a seamless and memorable experience from arrival to departure.You will...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    Programmed offers exciting customer-facing opportunities for individuals looking to develop their skills and advance their careers. With a strong focus on employee development, we provide the perfect environment for growth.As a Customer Service Representative with Programmed, you will have the opportunity to work with a variety of clients, developing your...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    We are seeking a skilled Customer Service Representative to join our team at Programmed. This is a fantastic opportunity for individuals who enjoy working with people and are looking for a permanent role.About the Role:Manage customer enquiries, face-to-face, over the phone and via email.Sales counter sales and support.Cash/EFTPOS transactions.Liaise with...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    About ProgrammedWe are a leading provider of workforce solutions in Australia, and we're committed to helping our clients achieve their goals.Our team is dedicated to delivering exceptional service and support to our customers.We offer a range of opportunities for individuals who are passionate about customer service and want to make a real difference.Job...


  • Darwin city centre, Northern Territory, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service while assisting with inquiries, troubleshooting, and resolving issues efficiently via multiple channels.Key Responsibilities:Providing timely...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    Programmed, one of Australia's largest employers, is seeking a skilled and customer-focused individual to join their team in Winnellie. As a Customer Service Sales Representative, you will have the opportunity to work with a well-known Australian brand and contribute to their success.The role is initially casual, offering full-time hours from Monday to...


  • Darwin, Northern Territory, Australia Citrus Group Full time

    About Citrus GroupCitrus Group is a leading provider of innovative solutions in the industry. We are seeking a skilled Customer Service Representative to join our team.About the RoleThis role involves providing exceptional customer service to clients via phone, ensuring that all queries and concerns are resolved promptly and efficiently.Key...


  • Darwin city centre, Northern Territory, Australia Accor Full time

    Company OverviewMercure Darwin Airport Resort & Novotel Darwin Airport Hotel offer a prime location for business and leisure travellers, strategically situated near the airport and within a short 15-minute drive from the vibrant Darwin CBD.SalaryWe are offering a competitive salary of approximately $65,000 per annum, commensurate with industry standards and...


  • Darwin city centre, Northern Territory, Australia People's Choice Full time

    About the RoleAs a Customer Service Representative, you will be responsible for delivering exceptional customer service to our members in the Alice Springs region. You will build rapport and trust with members by listening to their needs, finding solutions to their problems, and aligning them to the right products.Your Key Responsibilities:Make it easy for...


  • Darwin city centre, Northern Territory, Australia Kinetic IT Full time

    About the RoleWe are seeking a Customer Service Representative to join our Darwin team, delivering exceptional customer service and playing a key role in our award-winning customer service team.CBD based office24/7 rotating roster – you will receive a 25% loading on top of your salaryAll training will be providedKey ResponsibilitiesProviding exceptional...