Customer Service Liaison

7 days ago


Newcastle, New South Wales, Australia Housing Industry Association Full time

The Housing Industry Association is seeking a Customer Service Officer to join its team at the HIA Home Inspirations Centre. The ideal candidate will have excellent customer service skills and a strong understanding of the residential construction sector.

The role is responsible for meeting and greeting visitors, assisting with Centre enquiries and undertaking administrative tasks. Key responsibilities include:

  • Actioning and processing visitor information in a timely and accurate manner
  • Answering phones and directing callers
  • Providing general administrative support

The ideal applicant will have a good telephone manner, well-developed customer service and interpersonal skills, and proficiency in MS Word, Access, and Excel.



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