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Customer Service Liaison

2 months ago

Newcastle, New South Wales, Australia Bradnam's Windows and Doors Full time

Seeking a skilled Customer Service Coordinator to partner with our sales team in Newcastle, NSW. This role is perfect for those with experience in customer-facing roles within the building industry.

About the Opportunity

The successful candidate will assist with building plan interpretation and data entry into our quotation systems. They will also work closely with our sales team to provide exceptional customer service.

About You

  • Previous experience in a customer service position within the building industry
  • Building industry codes and quoting systems knowledge is advantageous, but full training will be provided
  • Ability to work in a diverse environment, both as part of a team and independently
  • Strong willingness to learn and grow within the industry
  • Positive attitude and flexibility to adapt to business needs

What We Offer

  • Structured leadership team who lead by example
  • Fortnightly paid wages + discretionary incentive bonus
  • 17.5% annual leave loading
  • Employee discounts on Bradnam's products
  • Opportunities for growth and development within the company
  • Safety-first culture with health and wellbeing programs
  • Employee benefit portal with discounts and savings

About Us

Bradnam's Windows and Doors is a family-owned Australian manufacturing business operating for 47 years. We pride ourselves on providing a working environment that values inclusion and diversity.