Customer Service Ambassador

3 weeks ago

Newcastle, New South Wales, Australia Woolworths Full time

About the Role

Are you passionate about delivering exceptional customer service and going the extra mile to ensure our customers have a great shopping experience?

As a Customer Service Team Member at Woolworths, you will be the face of our business, working in a fast-paced environment to provide top-notch service to our customers.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner
  • Work collaboratively with other team members to achieve sales and customer service targets
  • Collect trolleys from around the store, car park, and surrounding areas, ensuring our customers have a clean and safe shopping environment
  • Rotate through different areas of the store, including the checkout and customer service desk, to gain a comprehensive understanding of our business

What We Offer

  • A dynamic and supportive work environment with opportunities for growth and development
  • A competitive hourly rate and benefits package
  • The chance to work with a leading retailer and be part of a diverse and inclusive team

Requirements

  • A genuine passion for delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • The ability to work in a fast-paced environment and adapt to changing situations
  • Flexibility and a willingness to work a variety of shifts, including evenings and weekends

Why Woolworths?

At Woolworths, we're passionate about creating a workplace where our team members feel valued, respected, and empowered. We're committed to providing equal opportunities for all, regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

Join our team and be part of a business that's dedicated to making a difference in the lives of our customers and our community.

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