Customer Service Representative
1 month ago
We are seeking a skilled Customer Service Representative to provide exceptional phone and email support to our customers. This role is a key part of our Customer Service team, reporting directly to the Team Leader.
The successful candidate will be responsible for:
- Receiving and responding to customer inquiries in a timely and professional manner
- Proactively making outbound calls to promote our products and services
- Scheduling appointments and resolving customer queries
- Meeting sales targets and maintaining accurate customer records
Requirements
- Experience in customer service or call centre environments
- Proven phone sales and conversion skills
- Ability to work calmly under pressure and multitask
- Proficient in database systems and email programs
About the Role
This is an excellent opportunity to join our team and make a real difference to our customers. If you have a passion for delivering exceptional customer service, we want to hear from you.
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