Customer Service Representative

1 month ago


Newcastle, New South Wales, Australia Rentokil Initial Full time

We are seeking a skilled Customer Service Representative to provide exceptional phone and email support to our customers. This role is a key part of our Customer Service team, reporting directly to the Team Leader.

The successful candidate will be responsible for:

  • Receiving and responding to customer inquiries in a timely and professional manner
  • Proactively making outbound calls to promote our products and services
  • Scheduling appointments and resolving customer queries
  • Meeting sales targets and maintaining accurate customer records

Requirements

  • Experience in customer service or call centre environments
  • Proven phone sales and conversion skills
  • Ability to work calmly under pressure and multitask
  • Proficient in database systems and email programs

About the Role

This is an excellent opportunity to join our team and make a real difference to our customers. If you have a passion for delivering exceptional customer service, we want to hear from you.



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