Luxury Retail Sales Professional
2 weeks ago
About the Role:
Tiffany & Co. is a world-renowned luxury jewelry brand that has been synonymous with elegance, innovative design, and fine craftsmanship for 185 years. As a Senior Client Advisor, you will be part of a team that honors every special moment in our clients' lives and every unique gift that commemorates their milestones.
Key Responsibilities:
- Deliver exceptional customer service and cultivate strong relationships with clients to execute the Tiffany Touch and meet individual sales targets.
- Assist customers with merchandise selections using consultative and strategic selling skills in accordance with TCO training modules and standards.
- Cultivate customers with personalized interactions and learn practices to achieve high client repeat rates.
- Embody and inspire the highest luxury standards in presentation and behavior, managing customer issues and complaints effectively.
- Become an active member of the store team to support the initiatives and efforts of the store and the company.
Requirements:
- Minimum two years retail experience, preferably within the jewelry industry.
- Previous expert selling experience and demonstrable problem-solving ability.
- Strong customer service ethics, excellent communications skills, and strong computer skills.
- Flexible working availability, including evenings, weekends, and public holidays.
About Tiffany & Co.:
Tiffany & Co. is a luxury retail company that values collaboration, innovation, wellbeing, and growth. We offer a generous salary, employee merchandise benefits, and milestone gifts, as well as endless career opportunities with the world's largest luxury group - LVMH.
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