Luxury Sales Mentor
7 hours ago
Tiffany & Co. is a world-renowned luxury jewelry brand synonymous with elegance, innovative design, fine craftsmanship, and creative excellence. For 185 years, the company has built a legacy of exquisite designs and romantic ideals.
The Tiffany name represents a reputation for the finest jewelry and effortless style. Our employees are passionate, kind, and professionally committed to delivering an exceptional customer experience.
Estimated Salary$110,000 - $140,000 per annum based on location and experience.
Job DescriptionRole OverviewWe are seeking a highly skilled Luxury Sales Mentor to join our team in Brisbane. As a key member of our retail leadership team, you will play a vital role in partnering with store leaders and sales teams to drive sales and service standards.
Your primary focus will be on observing, monitoring, and coaching teams to ensure they consistently meet brand expectations. You will also partner with store leaders to identify areas for improvement and develop training programs to enhance client service, sales, and product knowledge.
Responsibilities- Support store leaders in coaching sales teams to deliver exceptional customer experiences.
- Partner with store leaders to identify opportunities for growth and development.
- Develop and deliver training programs to enhance client service, sales, and product knowledge.
- Monitor and review training impact on sales advisor performance and provide coaching to reinforce learning.
- Strong facilitation, communication, and interpersonal skills.
- Ability to interact with all levels of employees.
- Exhibits strong self-awareness and empathy.
- Empowers team members and holds self and others accountable.
- Instills confidence and capacity to succeed.
- Fosters a learning environment and mindset.
- Embraces challenges and encourages others to do so.
- Employee merchandise benefits and milestone gifts.
- High-performing, caring, fun, and dynamic team culture.
- Endless career opportunities within the world's largest luxury group - LVMH.
- Comprehensive wellbeing and charitable giving/volunteering program.
- A vibrant, positive, innovative, and collaborative team environment.
This is an exceptional opportunity to join a global luxury leader and contribute to the success of our Brisbane team. If you are a motivated and results-driven professional with a passion for luxury sales, we encourage you to apply.
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