Luxury Retail Operations Manager
2 days ago
About the Company:
At Frontline Retail Brisbane, we pride ourselves on delivering exceptional customer experiences and fostering a culture of excellence, creativity, and customer engagement. As a leading global luxury brand, we combine cutting-edge technology with sophisticated design to deliver premium products to discerning clientele.
About the Role:
We are seeking a highly motivated and experienced Assistant Manager to join our team at a high-profile retail location. As a key member of our operations team, you will support the Manager in leading a team of dedicated staff, managing day-to-day store functions, and driving sales performance. Your focus will be on building lasting client relationships, developing your team, and ensuring operational efficiency.
Key Responsibilities:
- Lead and motivate a team of dedicated staff to achieve sales targets and provide exceptional customer service.
- Manage day-to-day store functions, including stock management, visual merchandising, and financial reporting.
- Develop and implement strategies to drive sales growth and improve customer engagement.
- Foster a collaborative environment that promotes teamwork, open communication, and mutual respect.
- Maintain accurate records and reports, including sales data, stock levels, and team performance.
Requirements:
- Proven experience in retail management, preferably in luxury goods or premium brands.
- Strong clienteling skills, with a focus on building lasting customer relationships.
- Experience in stock management, visual merchandising, and financial reporting.
- Proficiency in rostering, financial analysis, and P&L management.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Flexibility to work a rotating roster, including weekends and late nights.
Benefits and Rewards:
- A competitive salary package of $65K - $70K + superannuation, depending on experience.
- An annual bonus on top of commission and salary.
- A monthly commission structure.
- Ongoing training and professional development opportunities.
- The chance to participate in exclusive product launches and VIP events.
- Roster flexibility, including some 3-day weekends and consecutive days off.
How to Apply:
Please click on the apply button below to submit your application. Alternatively, contact Gary Negus on 0424 823 120 quoting the reference number above for a confidential discussion.
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