Customer Service Ambassador for Fines Management
3 weeks ago
About Civica:
We help governments provide critical services to citizens worldwide. From local to federal, education, and healthcare, over 5000 public bodies engage us to deliver essential services to millions.
Role Overview:
Civica is recruiting individuals to support the Victorian Department of Justice and Community Safety at Fines Victoria. As a Customer Service Representative, you'll be the first point of contact for customers seeking assistance with fines management.
This role enables you to make a positive impact on customers' lives by providing guidance and support. Our team members receive feedback from satisfied customers expressing gratitude for the help they've received.
Key Details:
- Start Date: TBA
- Rotating Roster - Monday to Friday, 8:00am – 6:30pm; no weekend, public holiday, or night shifts
- Training and Work Environment: Commence training in our Melbourne CBD office (conveniently located next to Flagstaff station) and work from home after successful completion and meeting base performance standards
- Hybrid Work Environment: Enjoy our newly renovated office space or spend up to 90% of your time working from home, finding the right balance for you
- Permanent, Full-time Role: Starting salary of $67,683 (inclusive of super), with guaranteed generous salary increases for the next 2 years
- Benefits: Terrific benefits, including up to 15 weeks of paid parental leave, skilled support network, and opportunities for future career development in operations or software development
Requirements:
- A passion for delivering outstanding customer service
- Comfortable navigating computer systems or programs
- Ability to understand and follow documented processes
- Strong interpersonal and communication skills
- Self-motivated and driven to achieve goals
- Team-focused and flexible
Salary Estimate: Based on industry standards, we estimate this role's annual salary to be around $85,000-$95,000 depending on experience and qualifications.
-
Fine Dining Ambassador
1 month ago
Melbourne, Victoria, Australia Amaru Melbourne Full timeExperience the Art of Fine Dining with Amaru MelbourneWe are seeking a dedicated and passionate Front of House professional to join our team at Amaru Melbourne, a renowned three-hat Victorian venue. As a Fine Dining Ambassador, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.About UsAmaru...
-
Customer Service Specialist in Fines Management
3 weeks ago
Melbourne, Victoria, Australia Civica UK Ltd Full timeCivica UK Ltd, a leading provider of critical services to governments worldwide, is seeking highly motivated individuals to join their team as Customer Service Specialists in Fines Management.About the Role:As a Customer Service Specialist, you will be the first point of contact for customers requiring assistance with managing their fines. Your role will...
-
Fine Dining Ambassador
3 weeks ago
Melbourne, Victoria, Australia Marriott Full timeAt The Ritz-Carlton, we are committed to delivering exceptional experiences that exceed our guests' expectations. As a Fine Dining Ambassador, you will play a crucial role in ensuring that our guests receive unparalleled service and attention to detail across various food and beverage operations.This versatile role requires a high level of flexibility,...
-
Customer Service Ambassador
3 weeks ago
Melbourne, Victoria, Australia Civica Full timeDescriptionCivica is a leading provider of critical services to governments worldwide, empowering them to deliver exceptional citizen experiences. From local to federal levels, over 5000 public bodies trust Civica to support their most pressing needs.About the Role:As a Customer Service Representative at Fines Victoria, you'll be the first point of contact...
-
Customer Service and Fines Resolution Expert
3 weeks ago
Melbourne, Victoria, Australia Civica UK Ltd Full timeWe are Civica, a global leader in delivering critical services to citizens worldwide. Our mission is to empower governments to provide essential services efficiently and effectively.About the Role:As a Customer Service Representative at Civica, you will be the first point of contact for customers seeking assistance with managing their fines. Your role will...
-
Customer Service Ambassador
3 weeks ago
Melbourne, Victoria, Australia Woolworths Group Full timeCustomer Service Ambassador">At Woolworths Group, we're passionate about delivering exceptional customer experiences. As a Customer Service Ambassador, you'll play a key role in ensuring our customers receive the best possible service when shopping online.We're seeking an enthusiastic and flexible individual to join our team, working Sunday 14:00-17:00,...
-
Customer Service Ambassador
4 weeks ago
Melbourne, Victoria, Australia Vicinity Centres Full timeRole PurposeThe Customer Service Ambassador plays a vital role in delivering exceptional customer experiences within our centres.This involves providing prompt, friendly, and informative services to ensure our guests have an enjoyable and hassle-free experience.
-
Customer Service Ambassador
4 weeks ago
Melbourne, Victoria, Australia Grupo Mantra Full timeAt Grupo Mantra, we're committed to delivering exceptional guest experiences.We're seeking a motivated and passionate Customer Service Ambassador to join our Front Office Team.The ideal candidate will be responsible for:Delivering service excellence from check-in to check-out and everywhere in between.Completing various front office tasks, ensuring every day...
-
Customer Service Ambassador
3 weeks ago
Melbourne, Victoria, Australia Accorhotel Full timeAbout the RoleWe are seeking a highly skilled Customer Service Ambassador to join our team at Accorhotel. As a key member of our guest relations team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and cared for throughout their stay.
-
Customer Service Ambassador
4 weeks ago
Melbourne, Victoria, Australia Probe CX Full timeAbout Probe CXWe are a customer-centric organization dedicated to providing exceptional service to our clients.Job SummaryWe are seeking a highly skilled Customer Service Ambassador to join our team. The successful candidate will be responsible for delivering world-class service to our customers, ensuring their needs are met efficiently and effectively.About...
-
Customer Service Ambassador
3 weeks ago
Melbourne, Victoria, Australia Vicinity Centres Full timeAt Vicinity Centres, we are constantly striving to provide an exceptional experience for our customers. As a Customer Service Ambassador, you will play a vital role in ensuring that our guests have a positive and enjoyable time at our centre.We are seeking a proactive team player who is passionate about delivering outstanding customer service. If you have a...
-
Customer Service Ambassador
3 weeks ago
Melbourne, Victoria, Australia Easygo Full timeAt Easygo, we're seeking a talented Customer Service Ambassador to join our team in Melbourne. As a key member of our customer-facing department, you'll play a vital role in delivering exceptional service and building strong relationships with our global players.**Job Summary**We're looking for a highly motivated and enthusiastic individual who is fluent in...
-
Customer Service Ambassador
3 weeks ago
Melbourne, Victoria, Australia Montu Full timeTransformative Customer Support RoleWe are seeking a highly skilled Customer Service Ambassador to join our dynamic team at Montu. As a key member of our Commercial and New Business team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and teamwork.As a Customer Service Ambassador, you...
-
Customer Service Ambassador
3 weeks ago
Melbourne, Victoria, Australia Civica Full timeCivica is a leading provider of software and services to governments across the globe. Our mission is to help public bodies deliver critical services to citizens, improving their lives through technology.About the Role:As a Customer Service Representative with Civica, you will be the first point of contact for customers who need help understanding their...
-
Luxury Sales Ambassador
3 weeks ago
Melbourne, Victoria, Australia Tiffany & Co. Full timeWe are seeking a highly skilled Luxury Sales Ambassador to join our team at Tiffany & Co. This is an exceptional opportunity to work with one of the world's most recognized luxury jewelry brands, known for its elegance, innovative design, fine craftsmanship, and creative excellence.
-
Fine Dining Operations Manager in Melbourne
4 weeks ago
Melbourne, Victoria, Australia Frontline Recruitment Full timeUnlock a Career OpportunityWe are seeking an experienced Duty Manager to oversee daily operations and lead our talented team of over 50 staff members in a stunning fine dining steak restaurant in Fitzroy, close to Melbourne CBD.About the RoleManage and motivate a large team with a strong background in fine dining and a passion for customer service.Ensure...
-
Customer Service Ambassador
3 weeks ago
Melbourne, Victoria, Australia Grupo Mantra Full timeLocated in the heart of the West End University precinct, BreakFree Adelaide offers an exceptional living experience for its guests. With its prime location and superior service, this hotel stands out as a top choice for travelers.Are you passionate about delivering unforgettable guest experiences? We are seeking a highly motivated Customer Service...
-
Customer Service Ambassador
4 weeks ago
Melbourne, Victoria, Australia Seed Heritage Full timeAbout the RoleWe are seeking a highly skilled Customer Service Ambassador to join our dynamic team at Seed Heritage.Job DescriptionSales Focused: Identify and secure sales opportunities in a digital retail environment, supporting customers throughout all stages of the purchase lifecycle across various channels such as tickets, email, live chat, and phone...
-
Airport Customer Service Ambassador
3 weeks ago
Melbourne, Victoria, Australia Virgin Australia Full timeWe are seeking a highly skilled and dedicated Airport Customer Service Ambassador to join our team in Melbourne Airport. This is an exciting opportunity for individuals who possess excellent customer service skills, problem-solving abilities, and a passion for delivering exceptional experiences.Company OverviewVirgin Australia is an airline that values...
-
Customer Service Ambassador
3 weeks ago
Melbourne, Victoria, Australia Michael Page Full timeUnlock a Rewarding Career in Customer ServiceWe are seeking a skilled CUSTOMER SERVICE AMBASSADOR to join our team at Michael Page.This is an excellent opportunity for a dedicated and passionate individual who thrives in a fast-paced environment, delivering exceptional customer service to drive business outcomes.About Our ClientOur client is a leading global...