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Customer Service Ambassador
1 month ago
We are seeking a highly skilled Customer Service Ambassador to join our dynamic team at Seed Heritage.
Job Description- Sales Focused: Identify and secure sales opportunities in a digital retail environment, supporting customers throughout all stages of the purchase lifecycle across various channels such as tickets, email, live chat, and phone calls.
- Customer Relationship Building: Deliver above-and-beyond customer service experience consistent with brand service standards, maintaining high customer satisfaction scores through preparation, attention to detail, efficiency in customer contact time, and follow-up.
- A natural people person with excellent communication skills, able to quickly build rapport and achieve department sales goals.
- Retail experience is essential for success in this role.
- Familiarity with live chat, social media, and email clients is required.
- Generous discounts across all Brandbank Group brands.
- Casual role with clear career pathway towards future leadership roles.
- Supportive team culture and environment.
$45,000 - $60,000 per annum, depending on location and experience.
