Customer Service Ambassador

4 weeks ago


Melbourne, Victoria, Australia Probe CX Full time

About Probe CX

We are a customer-centric organization dedicated to providing exceptional service to our clients.

Job Summary

We are seeking a highly skilled Customer Service Ambassador to join our team. The successful candidate will be responsible for delivering world-class service to our customers, ensuring their needs are met efficiently and effectively.

About the Role

As a Customer Service Ambassador, you will work closely with our Circle Leaders to provide top-notch service to our customers. Your primary objective will be to exceed customer expectations, providing accurate, efficient, and respectful service on every interaction.

Key Qualifications

  • Ability to work in a fast-paced metric-driven environment with strong multi-tasking skills
  • Excellent interpersonal and communication skills
  • Experience handling AU/NZ campaigns is an advantage

Skills and Attributes

  • Effective communicator with clarity of thought and purpose
  • Ability to compose clear, concise, and crisp messages to various audiences
  • Able to articulate difficult messages in a positive and effective way

Salary and Benefits

The estimated salary for this role is $80,000 - $100,000 per annum, depending on experience. We offer a competitive benefits package, including health insurance, retirement plan, and paid time off.

How You Will Make a Difference

You will make a significant difference in our customers' lives by providing them with exceptional service, ensuring their needs are met, and exceeding their expectations. Your contributions will directly impact our company's success, and we are excited about the opportunity to welcome you to our team.



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