Fitness Industry Sales Professional

3 weeks ago


Brisbane, Queensland, Australia Good Life Health Clubs Full time

About Goodlife Health Clubs

Goodlife Health Clubs is a leading fitness organisation in Australia, with 97 premium clubs across Queensland, Victoria, South Australia, and Western Australia. We provide industry-leading gym facilities, innovative group fitness classes, and bespoke personal training solutions to empower people to live a healthy and active lifestyle.

Role Overview

We are seeking a motivated and customer-focused individual to join our team as a Member Support Consultant. As a Member Support Consultant, you will play a vital role in building and maintaining a thriving Goodlife Health Club membership base. Your responsibilities will include:

  • Proactively contributing to club sales budgets through sales promotions and referrals campaigns
  • Generating and converting high-quality sales leads through community outreach, referrals, and identifying new business opportunities
  • Achieving the required number of lead contacts via telephone to maximise sales opportunities
  • Providing sales presentations and tours to prospective members
  • Creating exceptional member journeys through positive and personalised interactions
  • Achieving successful outcomes to enquiries
  • Opening and closing the club as per the club roster
  • Active involvement in member retention programs, inspiring members to continue their fitness journey

Your Skills and Experience

To be successful in this role, you will require:

  • Current First Aid & CPR certificates
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
  • The ability to solve problems, and overcome obstacles
  • Outstanding communication abilities - able to listen, understand, empathise and influence others
  • Tenacity with a natural drive to achieve individual targets and team goals
  • Customer focused with a desire to achieve exceptional customer outcomes

What We Offer

We offer a competitive hourly rate of $29.04 (inclusive of casual loading), commission, a complimentary all-access Goodlife membership, and career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group. You will also have access to our industry-leading learning and development content, including the FLG Learning Hub and Blinkist.

About Fitness and Lifestyle Group

Fitness and Lifestyle Group is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.


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