Technical IT Support Specialist
2 months ago
Firm Overview
Arnold Bloch Leibler is a leading Australian commercial law firm with offices in Melbourne and Sydney, providing strategic legal and commercial advice to a diverse range of clients.
About Us
We are committed to delivering innovative, commercially focused advice and being involved in landmark transactions that shape the country's future. Our aim is to set the standard for our clients' most important legal matters.
Salary
The salary package offered for this position is estimated to be around $80,000 - $110,000 per annum, depending on experience.
Job Description
The Technical IT Support Specialist plays a vital role in maintaining the smooth operation of our helpdesk service and working with our Technology team to deliver high-quality service to all users.
Key Responsibilities
- Act as the first point of contact for IT-related incidents and requests, resolving issues promptly and courteously via phone, email, or in person.
- Troubleshoot software problems individually and with the wider IT team as needed.
- Identify common issues and escalate them for further troubleshooting and resolution.
- Set up, configure, and relocate IT equipment as required.
- Register and issue loan IT equipment.
- Troubleshoot hardware problems and log service calls with external providers.
- Arrange teleconferencing and video conferencing meetings, including liaising with presenters and troubleshooting technical issues.
- Record helpdesk incidents and other tasks in our database.
- Assist with ongoing maintenance of computer asset tracking and updates.
Requirements
To be successful in this role, you will have:
- A strong interest and passion for technology, with some relevant experience gained in a professional services or corporate environment.
- A robust technical skill set and dedication to excellence, with a willingness to contribute to our high-performing team.
- Sophisticated communication skills, strong attention to detail, and a proactive, service-oriented approach to work.
Benefits
We offer a competitive salary package, along with a range of benefits, including:
- Fully subsidised corporate gym membership.
- An in-house café offering fully subsidised beverages and snacks.
- Discounted corporate health plan.
- Staff social events.
- A health and well-being program, including daily provision of fresh fruit.
- Complimentary legal advice for wills, estate planning, and conveyancing.
- A prime CBD office location.
-
Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Milestone IT Full timeAbout Milestone ITMilestone IT is a renowned organisation working with clients to provide top-notch services. This opportunity presents a chance to join a great team as an experienced Technical Support Specialist - Entry Level.
-
Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Kinetic IT Full timeAbout the Opportunity">We're looking for a skilled and experienced Technical Support Specialist to join our team at Kinetic IT in Melbourne. As a Senior Service Desk Technician, you'll be responsible for delivering exceptional customer service and technical support to our diverse client base.">This is a permanent full-time role based in the heart of...
-
Senior IT Technical Specialist
1 month ago
Melbourne, Victoria, Australia Milestone IT Full timeAbout Milestone ITWe're a leading provider of IT services, committed to delivering exceptional solutions for our clients.As a Senior IT Technical Specialist, you'll be working with our prestigious client, resolving complex IT issues and driving smooth operations.Job DescriptionTechnical Expertise: Utilize strong technical skills to resolve escalated tickets,...
-
IT Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a leading organization in Perth, offering an exciting opportunity for a seasoned IT Helpdesk Support Engineer to join their team.As a key member of the small IT department, you will be responsible for providing Level 1 support to users over the phone, ensuring prompt and effective resolution of technical issues.Key...
-
IT Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Milestone IT Full timeAbout Milestone ITWe are partnering with a prominent organization to find a skilled Level 2-3 Desktop Support Technician. This is a fantastic opportunity to work within a dynamic team and tackle diverse technical challenges in a service-delivery-focused environment.Job OverviewAs a Level 2-3 Desktop Support Technician, you will play a key role in resolving...
-
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAt Amazon Support Services Pty Ltd - D05, we are seeking a talented Technical Support Engineer to join our rapidly expanding Robotics Technical Support team as an Engineer. As a key member of our team, you will play a vital role in providing exceptional technical support and services to our customers.About the RoleThe ideal candidate will have experience...
-
Robotics Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a skilled and experienced Robotics Technical Support Specialist to join our team at Amazon Robotics. As a member of our global support team, you will be responsible for providing technical assistance and resolving complex issues related to robotic systems.Key Responsibilities:Deep-dive analysis of technical issues escalated by...
-
Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Grow Talent Full time**Overview of the Role**We are seeking a highly skilled Technical Support Specialist to join our team in Melbourne, VIC. This is an excellent opportunity for individuals who enjoy working in a dynamic environment and want to develop their technical expertise.Salary: AU$65,000 - AU$80,000 per year**Key Responsibilities**Provide expert technical support via...
-
Technical IT Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Dimension data Full timeJob DescriptionWe are seeking a skilled Technical IT Support Specialist to join our team at NTT DATA. This is an exciting opportunity for a motivated and detail-oriented individual to work with our clients and provide exceptional technical support.About the RoleThe Technical IT Support Specialist will be responsible for monitoring client infrastructure and...
-
Technical Support Specialist
2 months ago
Melbourne, Victoria, Australia emerson Full timeTechnical Role OverviewAs a Technical Support Specialist at Emerson, you will play a critical role in providing expert application, field, and technical support to our customers across various industries, including water, mining, and oil and gas.Key Responsibilities:Ensure timely and professional execution of planned service activitiesCollaborate with...
-
Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Allan Hall Business Advisors Full timeUnlock a rewarding career in technical support at MM Security Group, Australia's leading security wholesale distributor.About the RoleThis full-time position is based in Clayton South, with Monday to Friday hours. As a Technical Support Specialist, you will provide expert assistance for alarm systems, access control, IP CCTV, intercoms, and IP camera...
-
Technical Support Specialist
1 month ago
Melbourne, Victoria, Australia Green Light Full timeGreen Light is a growing consulting organisation known for its work in Telecommunications and System Integration Services. We have a requirement with our client partner for a Technical Support Specialist to join their team on a 6-month contract with potential extensions.We are seeking an experienced Service Desk Analyst to provide exceptional technical...
-
Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Bunnings Full timeAbout the RoleAs a Technical Support Specialist at Bunnings, you will play a crucial part in delivering exceptional customer service to our office-based team members. This role requires someone who is highly skilled in troubleshooting and resolving technical issues.Key ResponsibilitiesLiaise with team members to assess their technical needs and improve...
-
IT Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Anton Murray Consulting Full timeAbout the Role:We are seeking an IT Technical Support Specialist to join our team at Anton Murray Consulting in Melbourne, Australia.The successful candidate will be responsible for providing technical support to clients across Asia Pacific, ensuring a high level of service delivery and resolution of technical issues. This is a contract role with an hourly...
-
Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Dimension data Full timeAt Dimension Data, we're on the cutting edge of innovation, and we're looking for a talented Technical Support Specialist to join our team!As a Technical Support Specialist, you'll play a critical role in ensuring that our clients' IT infrastructure remains operational by proactively identifying, investigating, and resolving technical incidents and problems....
-
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeExciting Opportunity for IT Helpdesk Support Engineer in PerthMilestone IT is working with a prominent organization located in Perth to fill an exciting role for an experienced IT Helpdesk Support Engineer. This position offers the opportunity to join a great team of IT specialists and provide Level 1 support to users over the phone.Key responsibilities...
-
IT Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Milestone IT Full timeJob OverviewMilestone IT is seeking talented IT Support Specialists to join a dynamic team at one of our prestigious clients.
-
Technical Field Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Hologic, Inc. Full timeAbout HologicHologic, Inc. is a leading global medical technology company dedicated to improving women's health through early detection and treatment.Job SummaryWe are seeking a highly motivated Technical Field Support Specialist to join our team. As a key member of our technical support team, you will provide exceptional support to our customers by...
-
Customer Service Specialist
1 month ago
Melbourne, Victoria, Australia Iress Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our clients.As a Customer Service Specialist, you will be the primary point of contact for clients experiencing technical issues. You will be...
-
Technical Support Specialist 3
4 weeks ago
Melbourne, Victoria, Australia Cerner Full timeEstimated Salary: $80,000 - $120,000 per year.About the RoleWe are seeking a skilled Technical Support Specialist 3 to join our team. This role will involve providing first-line technical support to customers and field personnel on-site or remotely. The successful candidate will be responsible for troubleshooting and resolving technical issues, as well as...