Senior Business Development Representative

1 month ago

Sydney, New South Wales, Australia Hipages Full time

About hipages:

We are a leading Australian tech company and our platform connects homeowners and tradies for home improvement. Our purpose is to transform the trade industry, building better lives for everyone. We're powered by a diverse team across Australia, New Zealand, Philippines, and Vietnam.

As one of the best places to work in technology in Australia, we've been certified as a Great Place to Work and won numerous awards for innovative approaches to team engagement and wellbeing. We're committed to Diversity, Equality, and Belonging, endorsed by Work180 for advancing women's careers, and proud of our diversity of cultures, age span, and sexual orientation/identification.

About the Role:

In our fast-paced call centre environment, you'll be part of a motivated new business team focusing on converting tradespeople on a free trial period into full paid members. You'll also source opportunities across various marketing segments.

This high-volume phone-based role involves communicating the key benefits of hipages membership to tradies. You'll thrive in a structured environment with a strong focus on meeting daily targets, enjoying flexible work arrangements, and growing your career with our support.

Hitting Daily Targets (Activity and Revenue):

  • Make at least 80 dials and 2.5 hours of talk time daily through inbound and outbound calls.
  • Hit revenue targets by closing sales and signing tradies up to our platform.
  • Achieve weekly and monthly incentives.

Building Relationships:

  • Engage with tradie customers over the phone, learning about their businesses and promoting the benefits of hipages.
  • Manage inquiries and objections.
  • Enter customer details into Salesforce CRM.
  • Provide ad hoc administrative support to the sales team as needed.

Compliance and Quality Assurance:

  • Follow scripts and regulations, ensuring high-quality customer interactions.

About You:

  • You're someone who thrives in a fast-paced environment, enjoys meeting challenges head-on, and brings resilience and determination to everything you do.
  • You have a natural talent for turning challenges into opportunities, transforming 'NOs' into 'YESes' through your strong sales and negotiation skills.
  • You excel at building relationships, both over the phone and through written communication, using your ability to listen, understand, and respond effectively to customers' needs.
  • Adaptable and tech-savvy, you're comfortable learning new systems and processes as you go and eager to improve and grow in your role.
  • You understand the importance of teamwork, collaboration, and support, celebrating individual and collective wins with a team that values your contributions.
  • Previous experience with Salesforce is a plus, but not a must; what's most important is your drive to learn and succeed.
  • Whether balancing work with family commitments or pursuing career growth, we offer flexibility and support to help you thrive in your role.

Why join our Sales team:

  • Enjoy uncapped commission, benefits, and perks, plus equity via our Employee Share Program.
  • Become part of our HI-Achiever Club, recognising and rewarding high performance with awesome incentives and prizes.
  • Work for a market leader in the industry as part of a high-performing team.
  • Benefit from birthday, anniversary, and volunteer leave, and up to 5 days of negative leave.

Take a look inside our home:

We offer an inspirational workplace, committed to being a Great Place to Work. Our medium-sized company provides the best technology and tools, allowing you to directly contribute to our product, service, and customers. Our continuous career development and coach-style leadership mean 85% of our team considers their direct leader 'a great leader', and 86% say hipages is a Great Place to Work.

Sounds appealing? We also provide:

  • A close-knit, diverse team of bright, respectful, collaborative members who love solving problems and seizing opportunities.
  • Agile, cross-functional teams valuing teamwork – from Hackathon to team off-sites, to product roadshows, you get to experience it all.
  • Competitive salary and benefits (including additional paid leave for birthdays, volunteering, service anniversaries, and parental leave), plus our Employee Share Ownership Program makes us all owners of hipages.
  • Daily continental breakfast, fresh fruit, and snacks.
  • An inspiring workplace in the heart of Sydney CBD, only steps from Town Hall Station, with multiple indoor and outdoor collaboration and social areas.
  • High-touch personalised investment in your continuous career development.
  • Social connection focus: Friday socials, 2x big company parties per year, and regular fun teaming activities – we work hard but play hard too.

Our estimated salary for this position is between AU$60,000 and AU$80,000 per annum, depending on your experience and qualifications.

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